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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
986 Reviews

986 Reviews of Boucher Chevrolet of Waukesha - Service Center

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March 11, 2020

I bought a 09 Chevy Equinox on January 2019 I was having some acceleration problems that were not fixed after getting 3 suggestions fixed. Not happy! More

by SHATITAJONES
Recommend Dealer
No
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Boucher Chevrolet of Waukesha responded

Shatita, we are very sorry for any frustrations we have caused you. Please reach out to us at 262-549-1000 so we can go the extra mile and make things right.

March 11, 2020

Ronbot is awesome. Very specific and systematically processed my requests in a non binary manner. My technician Nick did great and was able to identify some safety related issues to keep my family safe More

by WARPPUPS
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Heyen, Mercedes Whalen, Devin Cornell, Justin Ringersma
Mar 12, 2020 -

Boucher Chevrolet of Waukesha responded

We are glad we were able to point out and resolve the safety issues regarding your vehicle so you could drive home feeling safe and satisfied!

March 09, 2020

Body Shop Work We brought in our Traverse for body work. Everything went very smoothly. The guys in the body shop were very friendly and did their jobs well. Than More

by JAMESMDDLTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Phil
Mar 12, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you so much for sharing! We are thrilled you had a good experience with us!

March 09, 2020

Good Service Have used Boucher for 5 years, good service. Have not used the body shop but wished that area was better equipped to handle insurance related damage More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Boucher Chevrolet of Waukesha responded

Jack, we appreciate your continued business and feedback on your recent visit. Please feel free to reach out to us if there is anything else we can do for you.

March 07, 2020

The service rep was great. Nice and personable. When I got my truck back it was washed but not dried.lots of waterspots. Looked bad! More

by DEERHUNT396
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Mar 09, 2020 -

Boucher Chevrolet of Waukesha responded

Please don't hesitate to contact us at 262-549-1000 to discuss this situation further. We hope that you will give us another chance in the future.

March 05, 2020

A Good Place All service writers were friendly, knowledgeable and accommodating. Service bay and waiting room were clean and well stocked with refreshments. Servic More

by METCAT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Mar 05, 2020 -

Boucher Chevrolet of Waukesha responded

We are happy we provided you with quality and quick service at Boucher!

March 05, 2020

Good Service I have always had a positive experience with this dealership. Bryan Petersen was especially helpful, patient, and attentive, and someone I felt very c More

by PNESSMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Petersen
Mar 06, 2020 -

Boucher Chevrolet of Waukesha responded

We are so happy to hear Bryan provided you with a comfortable and positive experience here at Boucher! Please reach out to us if there is anything else we can do for you!

March 05, 2020

Good Service Done well and quickly. They identified the issue and corrected it very fast. I have always had good service done at Boucher Chevrolet. Very knowle More

by rayneufeldt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Hills
Mar 05, 2020 -

Boucher Chevrolet of Waukesha responded

We are glad we were able to find and repair the issue with your vehicle in a timely manner! We hope to be of service to you again in the future!

March 05, 2020

I paid for the top warranty yet still ended up paying to get paint chips fixed on the car. As well as a minor fix of the bumper. I never damaged the door but was going to be charged 500 for minor chips. I More

by RASINS28
Recommend Dealer
No
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback. Unfortunately, we are unable to find your information but we would like the opportunity to discuss this further with you. At your earliest convenience, please contact us at 262-549-1000. We hope to hear from you soon.

March 04, 2020

I have a busy schedule and I can't easily drop my car off for an oil change. They were able to fit me in their schedule and get me back on the road within a reasonable timeframe. More

by KDMCCLUNG
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Mar 05, 2020 -

Boucher Chevrolet of Waukesha responded

We are happy we were able to provide you quality and quick service!

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