Boucher Chevrolet of Waukesha - Service Center
Waukesha, WI
1,066 Reviews of Boucher Chevrolet of Waukesha - Service Center
Tyler in service did an awesome job of finding the problem with my door. Naturally when I got there, it opened like it was supposed to, but he quickly found out that there was a problem and has ordere problem with my door. Naturally when I got there, it opened like it was supposed to, but he quickly found out that there was a problem and has ordered the part to fix it. Very helpful people all around. More
I brought my car in for a recall issue and I was a bit surprised when I drove in to drop off my car that 1 of about 5-6 people were wearing a mask in the garage area, although most of them eventually put surprised when I drove in to drop off my car that 1 of about 5-6 people were wearing a mask in the garage area, although most of them eventually put them on by the time I got to the counter. When picking up my car I noticed that hardly anyone had a mask on in the show room and no one at the cashier was wearing one. I waited outside to get my car and the person that drove my car up wasn’t wearing one in my car and there was no formal wipe down when he left the car. I know many people have a lot of different opinions on wearing mask and Covid but please remember that you have no idea what the customers personal situation is. More
The service I have received has always been excellent. The service representatives have understood what I need, explained things clearly, and made recommendations as needed. The service representatives have understood what I need, explained things clearly, and made recommendations as needed. More
I was greeted promptly by my service advisor who quickly determined why I was there and created a worksheet for the technicians. I waited in the customer area and enjoyed a cup of complimentary coffee. My determined why I was there and created a worksheet for the technicians. I waited in the customer area and enjoyed a cup of complimentary coffee. My vehicle was finished up 20 minutes ahead of schedule, and I was on my way. A terrific experience! More
Always professional and friendly work done on time to my satisfaction if extra service is required I am advised on cost and time for service to be performed satisfaction if extra service is required I am advised on cost and time for service to be performed More
Service is good, there have been times they’ve saved me money on other mechanic’s diagnosis, always treated right. It’s my company truck, and needs to be on the road, they make it so. Pricing is average money on other mechanic’s diagnosis, always treated right. It’s my company truck, and needs to be on the road, they make it so. Pricing is average for a dealer. More
Their service department is top notch! Very friendly and super helpful, I will continue bringing my vehicles here. A big thanks to Tyler Wozny for assisting me on my last visit. super helpful, I will continue bringing my vehicles here. A big thanks to Tyler Wozny for assisting me on my last visit. More
Boucher Chevrolet has always been prompt in taking care of my car when I call for an appointment. I like the service I get there. The maintenance dept. have been cordial. of my car when I call for an appointment. I like the service I get there. The maintenance dept. have been cordial. More
Hi, everyone was very accommodating through the process. Joann was very professional yet engaging. This is a our second vehicle purchased through her this year. Excellent Customer service by Joann Joann was very professional yet engaging. This is a our second vehicle purchased through her this year. Excellent Customer service by Joann More
I was just a little disappointed when I got there because the guy at the service desk seem like he was not happy that I was there. He initially looked and sounded dismayed. It made me feel unwelcome. I think the guy at the service desk seem like he was not happy that I was there. He initially looked and sounded dismayed. It made me feel unwelcome. I think that the customer service could have been a lot better since I just purchased my vehicle there and gave them my trust that I'll be taken care of especially that it is my first time needing to take my car in. More