Boucher Chevrolet of Waukesha - Service Center

Waited long Time. Took vehicle in for 15,000 mile check up'. Seem to take long time for servicing. No updates on progress of work being performed. Also was sur Took vehicle in for 15,000 mile check up'. Seem to take long time for servicing. No updates on progress of work being performed. Also was surprised by the cost of service. Didn't anticipate the cost being so high. Usually clean vehicle after serviced but not on this visit, noticed others had theirs done. More

Oil change and tire rotation Service greeted me by name(had an appointment) and immediately started checking me in. Car done ahead of time promised. Waited in lounge which was cle Service greeted me by name(had an appointment) and immediately started checking me in. Car done ahead of time promised. Waited in lounge which was clean and bright. Have always had a great experience here. More

Oil change and tire rotate The oil change and tire rotation went really fast. Every one at the dealership very nice and friendly people who know us when we stop always make a p The oil change and tire rotation went really fast. Every one at the dealership very nice and friendly people who know us when we stop always make a point of saying hi. More

Great customer service as always. Always get my questions answered when I have them. Never have issues with attitude from anyone any time I go in no one gets irritated when I ask multiple questions and they answered when I have them. Never have issues with attitude from anyone any time I go in no one gets irritated when I ask multiple questions and they are great at making sure I get help in other areas More

First time with this car Fast smooth service like normal. I have all ways brought my cars here for the best service and the best costumer service that can be found. Fast smooth service like normal. I have all ways brought my cars here for the best service and the best costumer service that can be found. More

Oil change Everything was fine, but they didn't wash my car as I was told. I would have appreciated the car wash. Hope to get one next time. Everything was fine, but they didn't wash my car as I was told. I would have appreciated the car wash. Hope to get one next time. More

Very polite. Kept us up to date as to how our service was coming along. Very professional staff. Kept the inside of my truck protected. coming along. Very professional staff. Kept the inside of my truck protected. More

no apparent protocols for COVID-19 was disappointed to see that none of the employees that deal face-to-face with customers were wearing masks. And no notices anywhere about how often was disappointed to see that none of the employees that deal face-to-face with customers were wearing masks. And no notices anywhere about how often they clean the waiting area or any other evidence of protocols to deal with COVID-19. If I need to bring my car in again I'll wait outside. More

very good I have told other people about your quality service team and the way they treat the customer with the utmost respect. always keeping you updated on I have told other people about your quality service team and the way they treat the customer with the utmost respect. always keeping you updated on the progress of your auto. More

Service Car was fixed, but had to come back the next day since you did not have part in stock. Just a little inconvenient. Time is money.... Car was fixed, but had to come back the next day since you did not have part in stock. Just a little inconvenient. Time is money.... More