Boucher Chevrolet of Waukesha - Service Center
Waukesha, WI
1,066 Reviews of Boucher Chevrolet of Waukesha - Service Center
Excellent and friendly serviceAlways pleased with the Excellent and friendly service Always pleased with the grea t service I receive and the frienldlyness of the service adviser and efficient timing o Excellent and friendly service Always pleased with the grea t service I receive and the frienldlyness of the service adviser and efficient timing of the service. More
Joe obernberger was my Advisor, got me in quickly and efficiently on a Saturday with no appointment. He made my bad planning his emergency. Thank you Joe. efficiently on a Saturday with no appointment. He made my bad planning his emergency. Thank you Joe. More
The service department at Boucher Chevrolet is awesome !!! From the moment you drop off your vehicle to the final pick up. I can't say enough great things about them. Spectacular customer service !!! !!! From the moment you drop off your vehicle to the final pick up. I can't say enough great things about them. Spectacular customer service !!! More
I called ahead of time and asked if the staff would be wearing masks and was told they would be. Upon my arrival to the dealership I could tell I had been deceived. My last appointment back in April I had wearing masks and was told they would be. Upon my arrival to the dealership I could tell I had been deceived. My last appointment back in April I had a similar experience so I went to a different garage to get my service done, but thinking that maybe they were now taking covid seriously I have them another chance. BIG MISTAKE. Employees were engaging with each other without masks and had masks hanging below their shin or around their neck. Even in the inside waiting area people were waiting without masks. I had to ask my service person if anyone in my car could wear a mask (which is NOT too much to ask). But I have no faith they actually did that. I was so disappointed, I thought it would be better by now. I won’t be back. More
I have generally been pleased with my experience at Boucher Chevrolet. There have been a few times that the wait for a “lube, oil & tire rotation” seemed much too long. I’ll be back. Boucher Chevrolet. There have been a few times that the wait for a “lube, oil & tire rotation” seemed much too long. I’ll be back. More
Joe is always very accommodating and easy to work with. Service was prompt and people were helpful and friendly. Everything was done in a timely fashion. Service was prompt and people were helpful and friendly. Everything was done in a timely fashion. More
Everyone is always nice. I wish they would get the work done faster. Over an hour for an oil change (that we had an appointment for!) is ridiculous. done faster. Over an hour for an oil change (that we had an appointment for!) is ridiculous. More
Service was prompt and people were helpful and friendly. Service was prompt and people were friendly. People were helpful and very cooperative, friendly and knowledgeable. Service was prompt and people were friendly. People were helpful and very cooperative, friendly and knowledgeable. More
The customer service "Joe" polite and friendly and wearing mask. Explained what had to be done. Finished the car ahead of time and applied coupon to bill. No complaints there but I was amazed that som wearing mask. Explained what had to be done. Finished the car ahead of time and applied coupon to bill. No complaints there but I was amazed that some staff did not wear a mask at all times. Some came in and out of the waiting room without a mask or without it on. Customers were not required to wear a mask. My wait for my car was over three hours so I was very uncomfortable sitting in the waiting area. I would not recommend this service center to anyone who is conscientious about behaviors to control the spread of COVID-19 during this pandemic. More
This whole experience was a huge disappointment. Normally the service is better than this. As a long time Chevy owner and customer I’m Leary of using the service dept again. I even went out of my way to retu the service is better than this. As a long time Chevy owner and customer I’m Leary of using the service dept again. I even went out of my way to return the tool the mechanic left in my vehicle. More