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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
986 Reviews

986 Reviews of Boucher Chevrolet of Waukesha - Service Center

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July 15, 2020

Great customer service as always. Always get my questions answered when I have them. Never have issues with attitude from anyone any time I go in no one gets irritated when I ask multiple questions and they More

by Dayton
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Aug 27, 2020 -

Boucher Chevrolet of Waukesha responded

We are thrilled you always have positive experiences with us, Dayton!

July 08, 2020

First time with this car Fast smooth service like normal. I have all ways brought my cars here for the best service and the best costumer service that can be found. More

by SFCTHEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Aug 27, 2020 -

Boucher Chevrolet of Waukesha responded

It's gratifying to hear you are provided with top-notch customer service here at Boucher!

July 01, 2020

Oil change Everything was fine, but they didn't wash my car as I was told. I would have appreciated the car wash. Hope to get one next time. More

by ZMFEMME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen, Justin Ringersma
Aug 27, 2020 -

Boucher Chevrolet of Waukesha responded

Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 to resolve this mistake. Thank you!

July 01, 2020

Very polite. Kept us up to date as to how our service was coming along. Very professional staff. Kept the inside of my truck protected. More

by RONKOEHN
Recommend Dealer
Yes
Employees Worked With
Matt Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind review!

June 29, 2020

no apparent protocols for COVID-19 was disappointed to see that none of the employees that deal face-to-face with customers were wearing masks. And no notices anywhere about how often More

by K
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Aug 27, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback. At Boucher, we're continuing our commitment to keeping our guests and employees safe during the Covid-19 pandemic. This includes wiping down commonly touched surfaces multiple times a day and having clear signage throughout our dealerships to ensure proper social distancing. We do also offer both gloves and face masks to all guests upon entering. Please feel free to reach out to our General Manager, Jim Paolo, at 262-549-1000 if you have any further questions or concerns. Have a great day!

June 29, 2020

very good I have told other people about your quality service team and the way they treat the customer with the utmost respect. always keeping you updated on More

by MARTINLAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind review!

June 27, 2020

Service Car was fixed, but had to come back the next day since you did not have part in stock. Just a little inconvenient. Time is money.... More

by LORBILLRUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
Jul 08, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback and review.

June 26, 2020

Spare keys. I bought this car used and it only had one set of keys, so they brought me in to program/cut another set. Took way too long. Also, this is something More

by mwiskowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PAt is great, but I don't know who in service actually took care of the keys.
Jul 08, 2020 -

Boucher Chevrolet of Waukesha responded

We are very sorry you were not satisfied with the time frame for getting your second key. Please reach out to our General Manager, Jim Paolo, at 262-549-1000 to discuss further.

June 26, 2020

Courteous and efficient I've had three excellent experiences in leasing from Boucher. Everyone there is helpful and knowledgeable. The service department is excellent. Veh More

by JAYBEE546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Cornell
Jul 08, 2020 -

Boucher Chevrolet of Waukesha responded

We are thrilled to hear you have had continuous positive experiences with leasing vehicles with us here at Boucher! It is also awesome to hear you have had success with our service department as well! Thanks for sharing and we hope to see you again in the future!

June 25, 2020

Great service and very professional! Feel like I have a friend in the business looking out for my needs! On my second vehicle purchased and serviced here at Boucher Waukesha and the service team is what k More

by TYARBY
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing this awesome review! Please don't hesitate to reach out to us anytime!

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