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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,029 Reviews

1,029 Reviews of Boucher Chevrolet of Waukesha - Service Center

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October 01, 2020

Service was prompt and people were helpful and friendly. Service was prompt and people were friendly. People were helpful and very cooperative, friendly and knowledgeable. More

by RJHOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Oct 19, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

October 01, 2020

The customer service "Joe" polite and friendly and wearing mask. Explained what had to be done. Finished the car ahead of time and applied coupon to bill. No complaints there but I was amazed that som More

by KELAWLOR
Recommend Dealer
No
Employees Worked With
Joe Obernberger
Oct 14, 2020 -

Boucher Chevrolet of Waukesha responded

We appreciate your feedback. At Boucher, we’re continuing our commitment to keeping our guests and employees safe during the Covid-19 pandemic. Throughout all Boucher locations, both face masks and gloves are available to all guests upon entering and all qualifying employees are required to wear a face mask. We are doing what we can to enforce the state mask mandate. However, per the CDC, wearing a mask may not be possible in every situation for some people. Therefore, we are taking extra precautionary measures including floor signage in place to ensure proper social distancing and sanitizing/wiping commonly touched surfaces multiple times per day. Please feel free to contact our General Manager, Jim Paolo, at 262-549-1000 with any further questions or concerns.

October 01, 2020

This whole experience was a huge disappointment. Normally the service is better than this. As a long time Chevy owner and customer I’m Leary of using the service dept again. I even went out of my way to retu More

by RBETHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

The service dept. is always friendly & professional. Justin has always been a great help with my questions and he always has a friendly smile, he's very professional. More

by JOSEPH.ESPINOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Oct 19, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for the review, Joseph!

September 30, 2020

First time here to have my oil and filter changed with tires rotated. Good job. Down side was taking an hour to get this work completed even with my appointment. I purchased my Car new in 2019. More

by GEORGE.C.GUNDLACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Heaney
Oct 19, 2020 -

Boucher Chevrolet of Waukesha responded

George - thank you for your feedback and review. If you want to discuss anything further, please don't hesitate to reach out to our Service Manager, Rob Heaney, at 262-549-1000.

September 29, 2020

I have purchased cars from Boucher for over 20 years. They are close to home and always there when I needed them. They even take the time to explain what is going on with the vehicle. More

by GRATE_KAZOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 19, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for continuously choosing Boucher!

September 29, 2020

G o o d c u s t o m e r s e r v I c e a n d f r I e n d l y More

by HDR_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Oct 19, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you!

September 28, 2020

My vehicle was ready on time and the service was done right. I have been using this dealership for many years and have bought my last 5 cars from them. More

by JOHNC403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Lange
Oct 19, 2020 -

Boucher Chevrolet of Waukesha responded

Thanks, John!

September 28, 2020

I've been coming here for 7 years to have my oil and filter changed. I purchased my truck new in 2013. Great place to come. More

by SLG53153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Oct 19, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind review!

September 23, 2020

Great service and very friendly. They were unable to give me the complimentary carwash but gave me a coupon to use within the next two weeks. More

by Emilyroche6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Sep 23, 2020 -

Boucher Chevrolet of Waukesha responded

Thanks, Emily!

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