Boucher Chevrolet of Waukesha - Service Center

The service I experienced was amazing. I waited for my truck to be serviced for about 15-20 mins max. All of the employees wore a masks, hand sanitizer was available, and everyone was very pleasant. I wou truck to be serviced for about 15-20 mins max. All of the employees wore a masks, hand sanitizer was available, and everyone was very pleasant. I would recommend this dealership and service department to anyone! More

repair to transmission also replace back window Ron Wozny treated me well got the truck done on time did what he said he was going to do very good service writer truck was done right Ron Wozny treated me well got the truck done on time did what he said he was going to do very good service writer truck was done right More

Always have treated me fairly. They are able to diagnose issues quickly and get them resolved. I also thoroughly enjoyed my initial experience when I first purchased my truck. issues quickly and get them resolved. I also thoroughly enjoyed my initial experience when I first purchased my truck. More

The service is fine people are respectful. Although I am always told service takes an hour and the service consistently takes longer than an hour. always told service takes an hour and the service consistently takes longer than an hour. More

License plate lamp damaged Had gold Chevy bow tie emblems replaced by black ones... one day later the right license plate lamp was dangling from its housing...it was obviously d Had gold Chevy bow tie emblems replaced by black ones... one day later the right license plate lamp was dangling from its housing...it was obviously damaged and just placed loosely back in its housing with the hope it wouldn’t be discovered...very unacceptable and unsatisfying .... will be bringing it back in to be repaired... More

top flight service and great customer service attitude, too Hi. I brought in my Spark for its first dealer oil change and tire rotation. I returned to Boucher Chevy in Waukesha even though it is a bit of a l Hi. I brought in my Spark for its first dealer oil change and tire rotation. I returned to Boucher Chevy in Waukesha even though it is a bit of a long drive from Franklin, my home. The original purchase experience was excellent. I've found now the car service department to be equally very fine. Mercedes took charge of the service work from the get go. I was treated with fine courtesy and top flight communication. The information on the check out sheet was very informative and helpful in my understanding on how the car was "holding up". I will return to Boucher Chevy for routine service and more, if ever needed. I trust them, like the way I was treated, and very much am impressed with the dealership as a whole. It reminds me very much of another top flight General Motors dealer in metro Eau Claire that I use as a benchmark for super service and straight forward, honest operations: Marquart Motors. The only thing I would think as to any (very minor) demerit is that the there is no quiet room to wait in. The tv is just loud and I did not see a remote to turn down the volume. Mike Bjordal, Franklin, WI More

The employees in sales and service dept at this dealership are top notch. They listen and truly care about your concerns. I recommend them to anyone looking for a new or used car. dealership are top notch. They listen and truly care about your concerns. I recommend them to anyone looking for a new or used car. More

Waited long Time. Took vehicle in for 15,000 mile check up'. Seem to take long time for servicing. No updates on progress of work being performed. Also was sur Took vehicle in for 15,000 mile check up'. Seem to take long time for servicing. No updates on progress of work being performed. Also was surprised by the cost of service. Didn't anticipate the cost being so high. Usually clean vehicle after serviced but not on this visit, noticed others had theirs done. More

Oil change and tire rotation Service greeted me by name(had an appointment) and immediately started checking me in. Car done ahead of time promised. Waited in lounge which was cle Service greeted me by name(had an appointment) and immediately started checking me in. Car done ahead of time promised. Waited in lounge which was clean and bright. Have always had a great experience here. More

Oil change and tire rotate The oil change and tire rotation went really fast. Every one at the dealership very nice and friendly people who know us when we stop always make a p The oil change and tire rotation went really fast. Every one at the dealership very nice and friendly people who know us when we stop always make a point of saying hi. More