Boucher Chevrolet of Waukesha - Service Center
Waukesha, WI
1,029 Reviews of Boucher Chevrolet of Waukesha - Service Center
Very pleased. Car repairs always make me very nervous. They reminded me I had a warranty and that what I needed done was covered. I have heat again. They reminded me I had a warranty and that what I needed done was covered. I have heat again. More
The excellent service at Boucher never disappoints. Treated professionally upon entering and leaving. The Service Manager Matt W. is great to work with every time I visit. Treated professionally upon entering and leaving. The Service Manager Matt W. is great to work with every time I visit. More
Very satisfied with service. And appreciate the friendliness and timeliness too! Everyone at Boucher attentive to the customer’s needs. Kept welled informed. Thank you! friendliness and timeliness too! Everyone at Boucher attentive to the customer’s needs. Kept welled informed. Thank you! More
Excellent and friendly serviceAlways pleased with the Excellent and friendly service Always pleased with the grea t service I receive and the frienldlyness of the service adviser and efficient timing o Excellent and friendly service Always pleased with the grea t service I receive and the frienldlyness of the service adviser and efficient timing of the service. More
Joe obernberger was my Advisor, got me in quickly and efficiently on a Saturday with no appointment. He made my bad planning his emergency. Thank you Joe. efficiently on a Saturday with no appointment. He made my bad planning his emergency. Thank you Joe. More
The service department at Boucher Chevrolet is awesome !!! From the moment you drop off your vehicle to the final pick up. I can't say enough great things about them. Spectacular customer service !!! !!! From the moment you drop off your vehicle to the final pick up. I can't say enough great things about them. Spectacular customer service !!! More
I called ahead of time and asked if the staff would be wearing masks and was told they would be. Upon my arrival to the dealership I could tell I had been deceived. My last appointment back in April I had wearing masks and was told they would be. Upon my arrival to the dealership I could tell I had been deceived. My last appointment back in April I had a similar experience so I went to a different garage to get my service done, but thinking that maybe they were now taking covid seriously I have them another chance. BIG MISTAKE. Employees were engaging with each other without masks and had masks hanging below their shin or around their neck. Even in the inside waiting area people were waiting without masks. I had to ask my service person if anyone in my car could wear a mask (which is NOT too much to ask). But I have no faith they actually did that. I was so disappointed, I thought it would be better by now. I won’t be back. More
I have generally been pleased with my experience at Boucher Chevrolet. There have been a few times that the wait for a “lube, oil & tire rotation” seemed much too long. I’ll be back. Boucher Chevrolet. There have been a few times that the wait for a “lube, oil & tire rotation” seemed much too long. I’ll be back. More
Joe is always very accommodating and easy to work with. Service was prompt and people were helpful and friendly. Everything was done in a timely fashion. Service was prompt and people were helpful and friendly. Everything was done in a timely fashion. More
Everyone is always nice. I wish they would get the work done faster. Over an hour for an oil change (that we had an appointment for!) is ridiculous. done faster. Over an hour for an oil change (that we had an appointment for!) is ridiculous. More