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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,066 Reviews

1,066 Reviews of Boucher Chevrolet of Waukesha - Service Center

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January 07, 2021

The staff was prepared for my routine service visit when I arrived on schedule. Staff also reminded me that a recall was due and arranged for the inspection and parts order for the next visit. The service w More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

It's great to hear you were satisfied with your recent service visit with us, Steve!

January 07, 2021

Good people! Everything done well and in a timely fashion. Winter in Wisconsin requires snow tires. The technicians at Boucher installed mine and made sure the TPMS was coded in and working properl More

by ROBINENGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

We are happy you had a positive experience with our Service Department while getting snow tires installed on your vehicle. Thank you for sharing!

January 07, 2021

If you want 25 words write them yourself! blah blah blah blah bah blah blah blah. Why do you have the right to ask me to do this to send a response? I give this request a zero star More

by AMCJWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to write this review.

January 06, 2021

Mercedes Whalen at Boucher Chevrolet of Waukesha provided expert, expediant, and friendly assistance when purchasing accessories for my 2021 Equinox. She even asked other service reps for help with the order More

by FRICHTER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

Congrats on your 2021 Chevy Equinox!

January 01, 2021

Always friendly professional and trust there service department. Nice clean waiting room inside drop off is definitely a neat feature for customers. No complaints to date More

by MLOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma, Chad Braeger
Jan 05, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

January 01, 2021

The service was very quick, couldn't ask for more, during this pandemic. Employees very quick and friendly. Sorry, 1 dislike was the over abundance of appointment reminders More

by VERNIEB3AGAIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph O.
Jan 05, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback, we really appreciate it!

December 30, 2020

I’m still shocked that my repair wasn’t covered under I’m still shocked that my repair wasn’t covered under warranty. For a $1000 bill I would also think a car wash could have been given. Tyler was great More

by jgugin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Boucher Chevrolet of Waukesha responded

Please don't hesitate to reach out to our Service Manager, Rob Heaney, at 262-549-1000 to discuss this further.

December 26, 2020

Everyone was very polite. Welcome me in. Look for part that I needed for my car and make sure everything was okay with my car More

by GOATWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Jan 05, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the positive review!

December 21, 2020

The service was done quickly; the personnel were friendly and professional and they followed safety/COVID regulations for both staff and customers. Highly satisfying experience! More

by HappyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Dec 23, 2020 -

Boucher Chevrolet of Waukesha responded

At Boucher, we're continuing our commitment to keeping our guests and employees safe during the Covid-19 pandemic. We are thrilled you had a safe and comfortable visit with us!

December 18, 2020

I Always feel welcome and any concerns are addressed promptly.Work done is perfomed in a timely manner. Detailed vehicle condition reports are itemized and explained thoroughly, A+ service More

by Cindy R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Dec 23, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for the positive review, Cindy!

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