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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,066 Reviews

1,066 Reviews of Boucher Chevrolet of Waukesha - Service Center

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January 19, 2021

Courteous and friendly service personnel. They are both helpful and informative. Waiting area was clean and comfortable. Staff came through regularly to clean and disinfect. More

by BRIAN.NAKATSUJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Jan 20, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing, Brian!

January 19, 2021

Never have I had to sit and wait an hour and a half to have my oil changed and tires rotated on a scheduled time!! More

by VOLT494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Ringersma
Feb 15, 2021 -

Boucher Chevrolet of Waukesha responded

We are very sorry to hear you were not satisfied with your recent service visit with us. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 if you would like to discuss this visit further.

January 15, 2021

Justin took care of the appointment for my car in a very professional, thorough and friendly manner. He checked my car record for any recalls and service needs that needed to be addressed, including the is More

by JKGIFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Jan 21, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

January 15, 2021

Always a pleasure to get my car serviced at Boucher Chev. Mercedes is alway a pleasure to work with. She always is alert to my problems More

by HYKAFELDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 21, 2021 -

Boucher Chevrolet of Waukesha responded

Thanks for the review!

January 14, 2021

Mercedes gave me great customer service and my oil change didn’t take long and she checked on me twice to let me know what was going on with my vehicle. More

by MSSHEILA2U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 21, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

January 13, 2021

I have always had fast and great service by the Service Team at Boucher Chevrolet in Waukesha. I would recommend them for your next car purchase or lease. More

by SBERNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Whalen, Devin Cornell, Justin Ringersma, Rob Heaney
Jan 21, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the recommendation and review!

January 12, 2021

All went well but no car wash. This is the second time this has happened in the 5 years I have owned this truck. Thanks More

by SHON.JOHNSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 21, 2021 -

Boucher Chevrolet of Waukesha responded

Shon - we are very sorry you were not provided with a car wash after your service. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 so we can discuss this further.

January 10, 2021

Very good experience. Treated me very well. Very fast service, offered me beverages and right away asked if I needed the restroom because they knew I traveled 2 hours to get there. All I had to do was pu More

by HATT5708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing! We are glad you enjoyed your experience.

January 08, 2021

Doesn't look like they did the the 27 point inspection. None of the values or spots are checked off. Not sure if 30,000 mile inspection done either. More

by TINMAN790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Cornell
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 so we can discuss your recent service visit further with you.

January 07, 2021

friendly people, work done in a timely manner, knowledgeable, Easy to schedule appointments. safe distancing seating in the waiting area a plus. clean restrooms available More

by EDITH8722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

Edith - we are thrilled you had a safe and comfortable visit with us. Thank you so much for sharing.

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