Boucher Chevrolet of Waukesha - Service Center

The repair department did not have me on the schedule even though I scheduled through your site. They did fit me in for "the works" but this morning I noticed that they didn't wash the truck which should even though I scheduled through your site. They did fit me in for "the works" but this morning I noticed that they didn't wash the truck which should be included. It makes me wonder if they skipped anything else. More

Devin in the service department was good, but many employees (both in the service department and showroom) were not properly wearing masks or wearing any at all - very disappointing to say the least a employees (both in the service department and showroom) were not properly wearing masks or wearing any at all - very disappointing to say the least and unprofessional. More

Ron did an excellent job with making sure the issue concerning my check engine light was taken care of to my satisfaction. Great to work with! concerning my check engine light was taken care of to my satisfaction. Great to work with! More

all went well and on schedule. I had the oil changed and tires rotated. when complete the overall condition of my vehicle was discussed with me tires rotated. when complete the overall condition of my vehicle was discussed with me More

Great service. Employees are awesome and very helpful. They worked me into their schedule right away and were very accommodating. Very highly recommended for service. They worked me into their schedule right away and were very accommodating. Very highly recommended for service. More

I purchased my vehicle from them and drive from Milwaukee just to have my oil changed or repairs done. They make you feel comfortable and like you can trust them. just to have my oil changed or repairs done. They make you feel comfortable and like you can trust them. More

They did an excellent job during the appointment, keeping me informed of the progress and when I needed to come back after the part arrived Ron followed up to schedule. me informed of the progress and when I needed to come back after the part arrived Ron followed up to schedule. More

All went well as usual. This visit was for an oil change & tire rotation. The appointment was easy to make & the service was provided on time. The technician was very friendly & thorough. & tire rotation. The appointment was easy to make & the service was provided on time. The technician was very friendly & thorough. More

I agree with this other review "This is the ONLY dealership I will ever go to" nothing more to say, went in for an oil and filter change on this visit. dealership I will ever go to" nothing more to say, went in for an oil and filter change on this visit. More

I saw a lot of employees not wearing masks interacting with customers. While I was there, I did not see one customer without a mask. I was very disappointed in the selfish behavior In which Boucher allows with customers. While I was there, I did not see one customer without a mask. I was very disappointed in the selfish behavior In which Boucher allows some their employees to put loyal customers in jeopardy. One in particular is the shuttle driver. If he is not wearing a mask all the time, what’s the point. When you are in the service industry, political options of you or your employees should not come into play. It is your responsibility to keep your customers safe at all times in your facility. More