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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,066 Reviews

1,066 Reviews of Boucher Chevrolet of Waukesha - Service Center

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February 10, 2021

Fast, friendly, service Devin is always great and explains my options and what’s being done. Also like the drive in and get out service. More

by r2dora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Feb 25, 2021 -

Boucher Chevrolet of Waukesha responded

We appreciate the review!

February 10, 2021

Got us in spur of the moment. And adjusted some time discrepancy for us so i didnt have to make multiple trips into the dealership More

by TILLMANLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Whalen
Feb 25, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

February 09, 2021

My experience at Boucher has always been positive. The service representatives are knowledgeable, professional, friendly and courteous. The customer waiting area is spacious, well lighted, and inviting. More

by JKGIFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Feb 10, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the wonderful review!

February 09, 2021

My vehicle was done on time and the person who waited on me was also very professional. I needed a battery and all my electronics were reset. More

by JOHNC403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing, John!

February 05, 2021

The appointment was for a recall that the service consultant recommended when we visited for a routine service appointment. The service consultant was ready to accept our vehicle when I arrived and e More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Obernberger
Feb 10, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the review, Steve!

February 03, 2021

Service was good for the most part, but I did have to wait for an hour and a half even though I had a 9:30 appt for an oil change. I never was told it would take that long. More

by SCOTTFSCHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Feb 03, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the review, Scott.

January 30, 2021

Very helpful and accommodating. Tyler kept us updated on the problem and along the way with the repair. I know he stayed a little past his shift to help us one day More

by TOP654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

January 27, 2021

Kim did a great job! The only downfall was the financial end. I should've done better homework on the best way to pay. The dealership did their job but I should've done mine to get the best deal. More

by LANCMATT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Streubel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Loll
Feb 01, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing your feedback and review.

January 23, 2021

Prompt, listened to my concerns, work done quickly, I don’t like this that I have to write 35 words. It’s stupid and time consuming! More

by JFISCUS001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Feb 01, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to write this review.

January 22, 2021

Devin is easy to work with. The phones are not answered in service promptly. I do understand that there are times when everyone is busy but someone needs to pick up the phone and ask people to hold. I ha More

by JKOOP49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Feb 01, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 if you would like to discuss this further.

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