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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,029 Reviews

1,029 Reviews of Boucher Chevrolet of Waukesha - Service Center

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January 10, 2021

Very good experience. Treated me very well. Very fast service, offered me beverages and right away asked if I needed the restroom because they knew I traveled 2 hours to get there. All I had to do was pu More

by HATT5708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing! We are glad you enjoyed your experience.

January 08, 2021

Doesn't look like they did the the 27 point inspection. None of the values or spots are checked off. Not sure if 30,000 mile inspection done either. More

by TINMAN790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Cornell
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 so we can discuss your recent service visit further with you.

January 07, 2021

If you want 25 words write them yourself! blah blah blah blah bah blah blah blah. Why do you have the right to ask me to do this to send a response? I give this request a zero star More

by AMCJWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to write this review.

January 07, 2021

friendly people, work done in a timely manner, knowledgeable, Easy to schedule appointments. safe distancing seating in the waiting area a plus. clean restrooms available More

by EDITH8722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

Edith - we are thrilled you had a safe and comfortable visit with us. Thank you so much for sharing.

January 07, 2021

The staff was prepared for my routine service visit when I arrived on schedule. Staff also reminded me that a recall was due and arranged for the inspection and parts order for the next visit. The service w More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

It's great to hear you were satisfied with your recent service visit with us, Steve!

January 07, 2021

Good people! Everything done well and in a timely fashion. Winter in Wisconsin requires snow tires. The technicians at Boucher installed mine and made sure the TPMS was coded in and working properl More

by ROBINENGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

We are happy you had a positive experience with our Service Department while getting snow tires installed on your vehicle. Thank you for sharing!

January 06, 2021

Mercedes Whalen at Boucher Chevrolet of Waukesha provided expert, expediant, and friendly assistance when purchasing accessories for my 2021 Equinox. She even asked other service reps for help with the order More

by FRICHTER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 12, 2021 -

Boucher Chevrolet of Waukesha responded

Congrats on your 2021 Chevy Equinox!

January 01, 2021

Always friendly professional and trust there service department. Nice clean waiting room inside drop off is definitely a neat feature for customers. No complaints to date More

by MLOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma, Chad Braeger
Jan 05, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

January 01, 2021

The service was very quick, couldn't ask for more, during this pandemic. Employees very quick and friendly. Sorry, 1 dislike was the over abundance of appointment reminders More

by VERNIEB3AGAIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph O.
Jan 05, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback, we really appreciate it!

December 30, 2020

I’m still shocked that my repair wasn’t covered under I’m still shocked that my repair wasn’t covered under warranty. For a $1000 bill I would also think a car wash could have been given. Tyler was great More

by jgugin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Boucher Chevrolet of Waukesha responded

Please don't hesitate to reach out to our Service Manager, Rob Heaney, at 262-549-1000 to discuss this further.

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