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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,029 Reviews

1,029 Reviews of Boucher Chevrolet of Waukesha - Service Center

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January 27, 2021

Kim did a great job! The only downfall was the financial end. I should've done better homework on the best way to pay. The dealership did their job but I should've done mine to get the best deal. More

by LANCMATT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Streubel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Loll
Feb 01, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing your feedback and review.

January 23, 2021

Prompt, listened to my concerns, work done quickly, I don’t like this that I have to write 35 words. It’s stupid and time consuming! More

by JFISCUS001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Feb 01, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to write this review.

January 22, 2021

Devin is easy to work with. The phones are not answered in service promptly. I do understand that there are times when everyone is busy but someone needs to pick up the phone and ask people to hold. I ha More

by JKOOP49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Feb 01, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for your feedback. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 if you would like to discuss this further.

January 19, 2021

Courteous and friendly service personnel. They are both helpful and informative. Waiting area was clean and comfortable. Staff came through regularly to clean and disinfect. More

by BRIAN.NAKATSUJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Jan 20, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing, Brian!

January 19, 2021

Never have I had to sit and wait an hour and a half to have my oil changed and tires rotated on a scheduled time!! More

by VOLT494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Ringersma
Feb 15, 2021 -

Boucher Chevrolet of Waukesha responded

We are very sorry to hear you were not satisfied with your recent service visit with us. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 if you would like to discuss this visit further.

January 15, 2021

Justin took care of the appointment for my car in a very professional, thorough and friendly manner. He checked my car record for any recalls and service needs that needed to be addressed, including the is More

by JKGIFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Jan 21, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

January 15, 2021

Always a pleasure to get my car serviced at Boucher Chev. Mercedes is alway a pleasure to work with. She always is alert to my problems More

by HYKAFELDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 21, 2021 -

Boucher Chevrolet of Waukesha responded

Thanks for the review!

January 14, 2021

Mercedes gave me great customer service and my oil change didn’t take long and she checked on me twice to let me know what was going on with my vehicle. More

by MSSHEILA2U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 21, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

January 13, 2021

I have always had fast and great service by the Service Team at Boucher Chevrolet in Waukesha. I would recommend them for your next car purchase or lease. More

by SBERNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Whalen, Devin Cornell, Justin Ringersma, Rob Heaney
Jan 21, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the recommendation and review!

January 12, 2021

All went well but no car wash. This is the second time this has happened in the 5 years I have owned this truck. Thanks More

by SHON.JOHNSON23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Jan 21, 2021 -

Boucher Chevrolet of Waukesha responded

Shon - we are very sorry you were not provided with a car wash after your service. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 so we can discuss this further.

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