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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,029 Reviews

1,029 Reviews of Boucher Chevrolet of Waukesha - Service Center

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March 03, 2021

Came in without an appointment and was taken care of promptly . Price for tire repair was competitive. Car wash wash wasn't needed but a nice touch. More

by JBJERREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

March 02, 2021

Great as usual; in & out without any complaint's. Updated me on my pkg of benefits & let me know about some info I was interested in. More

by KARIKUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Obernberger
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing!

March 01, 2021

I needed my oil changed and called to make an appointment. I spoke with Justin Ringersma and he got me set up. I came in thru the express and everything went well. More

by DAN.SCHERBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your recent experience with us, Dan!

February 28, 2021

Justin in Service is always so nice to me and very efficient He gets me in for service in a timely manner and work is always great . Pat is a great salesman and always stops to talk to me when my c More

by CSEL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind review!

February 25, 2021

Devin was outstanding and honest. Computer stated my truck was due for its 50000 service and after inspection, stated could go another year or two, but begin to consider services sooner. More

by plhrdng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

We appreciate the 5-star review!

February 25, 2021

bought and leased 5 cars and trucks from Boucher great service on all of them. 2 trucks leased from Diane Tomkins nice dealing with her. Looking forward to leasing a third from her. More

by JIMNDIANE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

We appreciate your continued business and loyalty to us!

February 19, 2021

Devin was very friendly and helpful. The catalytic converter failed and no parts are available either from GM or aftermarket. No service was performed and there was no charge for the diagnostic. More

by DSK7652
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Feb 25, 2021 -

Boucher Chevrolet of Waukesha responded

We are glad you had an easy and efficient service visit with us!

February 19, 2021

Mercedes is my go-to gal!Genuinely cares and is Mercedes is my go-to gal! Genuinely cares and is helpful. Outstanding customer service. Customer satisfaction guaranteed and a pleasant experience More

by herrmann53188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Feb 25, 2021 -

Boucher Chevrolet of Waukesha responded

Thanks for the review! We will make sure Mercedes sees your kind words!

February 19, 2021

I would like to watch the work that is being done on my truck!The truck leaves and I see it in our leader in the parking lot. Like I said I’d like to watch my vehicle as it is being serviced. Thank you More

by TKOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Obernberger
Feb 25, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing!

February 16, 2021

Services at the center was first rate.I do have an Services at the center was first rate. I do have an issue with receiving 5-8 messages and notifications for the service appointment. One or two wo More

by mkueffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mercedes Whalen, Devin Cornell
Feb 16, 2021 -

Boucher Chevrolet of Waukesha responded

Michael - we appreciate your feedback on your recent visit with us. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 so we can discuss this further with you. Again, thank you for your feedback and we hope to hear from you soon.

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