Back

Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,029 Reviews

1,029 Reviews of Boucher Chevrolet of Waukesha - Service Center

Sort by
April 09, 2021

I had a 10% off coupon which came in the mail. With the total at $1280, I would have expected $128 taken off. But he only took off $100. He said that was the max allowed. This is bad advertising! He c More

by LORBILLRUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
justin
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

Lori - thank you for your feedback. The coupon you used had an added disclaimer on the bottom stating that there is a maximum value limit of $100. As for the Environmental Sub charge, we would be happy to discuss with you further about how this is calculated. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000.

April 08, 2021

Service was good and timely. Price was high but, the work was needed and accomplished in short order. I am satisfied with the experience, thank you. More

by 2012 Chev Cruze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the review and feedback.

April 03, 2021

Routine oil change took almost 2 hours and it was right in the morning. My service plan is over and most likely won't be back. More

by CLIFFHANGER56
Recommend Dealer
No
Employees Worked With
Mercedes Whalen
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

CLIFFHANGER56, we are very sorry you were not satisfied with your recent service visit with us. Unfortunately, we are unable to find your name in our system to contact you directly about the situation you are describing. When you have the opportunity, please reach out to our Service Manager, Rob Heaney, at 262-549-1000 so we can discuss this further.

April 01, 2021

Brand new 2020 Trax why should I have to take it in, but unlike Bud Weiser Chevrolet of Beloit whom has the worst customer service I have experienced, they kept me informed and repaired the car. More

by MC3529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Whalen, Devin Cornell, Justin Ringersma, Rob Heaney
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

We are happy to hear that Boucher provided you with good customer service and communication throughout your service repair!

April 01, 2021

Excellent process, great waiting area, and prompt service. Overall, very positive and felt well taken care of. Justin did a nice job from start to finish and I was very happy with the overall servi More

by BPEUSE46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for the positive review!

March 31, 2021

I took my 2013 Cruz in because a check engine light came on. Tyler called me to let me know that there were several issues going on, but they were all covered by my extended warranty. I was thrilled to find More

by MOEKNOWSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

It was our pleasure!

March 31, 2021

G o l d s t a r s e r v i c e a l w a y s T h a n k y o u More

by joe.obernberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body Shop
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

Joe - we really appreciate your review!

March 31, 2021

Great communication and spot on estimates. Very friendly staff and easy, quick drop off and pick up services made the experience easy and painless. Would definitely recommend. More

by DUNESKY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for this positive review!

March 30, 2021

Visit was great, service was excellent. Service manager was friendly. I always have a great experience there. I love that they wash my car after the service. More

by aryanna163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

Aryanna - thank you for sharing!

March 26, 2021

Always a pleasant experience not much more to say, I will not do another review that requires me to send in a written review, if the next review requires this field I will not respond More

by RONA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Apr 14, 2021 -

Boucher Chevrolet of Waukesha responded

We really appreciate you taking the time to write this review & we hope to see you in the future. Please don't hesitate to reach out to us if there is anything else we can do for you!

...
63
...