Boucher Chevrolet of Waukesha - Service Center
Waukesha, WI
1,029 Reviews of Boucher Chevrolet of Waukesha - Service Center
Came in the morning to drop of my keys for a 7am service appointment. I was there 20 minutes before they technically open but doors were open. I was directed by the lady inside to go out to the service guys appointment. I was there 20 minutes before they technically open but doors were open. I was directed by the lady inside to go out to the service guys. The guy was very rude when I said I was here to drop of my keys. Stating to me “ yeah we’re not open till 7 so I’m not checking u in early. You can fill out the overnight form outside n drop them in the Dropbox. I guess just writing my name down quick n taking the key to enter my info when I was 7am was just to much to ask of a customer service representative. More
The oil change appointment was spot-on in regards to the timing and the explanation of the maintenance inspection report. Mercedes was knowledgable, courteous and friendly. Nice job folks! timing and the explanation of the maintenance inspection report. Mercedes was knowledgable, courteous and friendly. Nice job folks! More
As always, Ron did an excellent job of getting us in/out in a timely manner. Always keeps us "posted", answers all my questions and is respectful in every way. Is a pleasure to work with - he's why we do bu in a timely manner. Always keeps us "posted", answers all my questions and is respectful in every way. Is a pleasure to work with - he's why we do business at Boucher! More
Ron was very helpful in having my new Tahoe serviced and returned in a timely fashion. He made sure that the car was returned as expected. It is always a pleasure working with the service team at Boucher returned in a timely fashion. He made sure that the car was returned as expected. It is always a pleasure working with the service team at Boucher Chevrolet of Waukesha. More
The door lock problem was fixed, however, it was extremely expensive. They had to replace all four door lock actuators and they were extremely expensive. There is no need to charge long term cust extremely expensive. They had to replace all four door lock actuators and they were extremely expensive. There is no need to charge long term customers such a rediculous price for replacement parts. More
I always love coming here. They make me feel welcome and I never have any worries. I love the fact that they can just text me to let me know my car is ready so I can just go and pick it up at any time durin I never have any worries. I love the fact that they can just text me to let me know my car is ready so I can just go and pick it up at any time during the day. Everyone is always smiling. It's nice. More
One sour note is the word requirement for this review. Can’t give a simple compliment without writing a short story. If it wasn’t for the enjoyable visit I wouldn’t have bothered with the review at all. Can’t give a simple compliment without writing a short story. If it wasn’t for the enjoyable visit I wouldn’t have bothered with the review at all. More
Friendly staff Was there for routine oil change. Staff was polite as always. It was a busy day but it didn’t take long haven’t had a problem yet was polite as always. It was a busy day but it didn’t take long haven’t had a problem yet More