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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,029 Reviews

1,029 Reviews of Boucher Chevrolet of Waukesha - Service Center

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September 15, 2021

Love this dealership.... always explain everything that's going on with my car! Great and friendly people. More

by CHRISTY1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in service, Justin Ringersma
September 14, 2021

My vehicle was dropped off at night on a Friday night and very early Saturday morning Chevrolet was very prompt to give me a call and give me the status an update on my vehicle they were able to successfully More

by ANGESCAMILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Very friendly, helpful, enjoyable to deal with. Would recommend the service area for excellent care More

by swerowinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

Poor customer service, the guy on the desk not willing to help and not willing to respond to question. Hope this people gets better training More

by I83GUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Wozny
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Boucher Chevrolet of Waukesha responded

Thank you for bringing this to our attention. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear that you did not. When you have an opportunity, please contact us at (262) 549-1000 so we can address your concerns. We hope to hear from you soon.

Sep 14, 2021 -

I83GUZMAN responded

I dont ask for anh special treatment, just the fact of getting treated like in asking for free stuff it will make anyone feel uncomfortable.

September 03, 2021

Joe Obernberger made my day. Helped me in every possible way. Your lucky to have him there! I will make sure to ask for him in the future. More

by BBRAZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Obernberger
September 01, 2021

The service team at Boucher Chevrolet is nice from the phone call to make the appointment to the service desk and to pay the invoice at the end of the process. Always pleased More

by Jill M Witting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
August 27, 2021

This is my 4th “works” oil change in a row that I have not received a car wash. Although, that pales in comparison to being quoted $600 to replace one rim & valve on a Chevy Sonic. When I tried to learn m More

by SHAYNA168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I never received his name
Sep 08, 2021 -

Boucher Chevrolet of Waukesha responded

Shayna, thank you for taking the time to let us know about your recent experience with us. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 so we can discuss this further with you and go the extra mile to make things right. We hope to hear from you soon.

August 24, 2021

Oil change, 27 point inspection, tire rotation and brake inspection all done in a timely fashion. Pleasant experience. Car wash to boot! Enjoyed coffee while waiting. More

by DMCDEGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
August 20, 2021

service department has been very good as far as work done right the first time and quality was excellent! Both Ron and Taylor were professional! Thanks for the positive experience,something that is hard to f More

by CMANGAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2021

As always, great service at Boucher! All of my cars have been either leased or purchased at Boucher for more than 25 years! And all services performed at their Service Dept. Always great customer service! More

by BJHOWDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Paolo
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