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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,024 Reviews

1,024 Reviews of Boucher Chevrolet of Waukesha - Service Center

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September 28, 2024

Very friendly,polite, & knowledgeable employees! Work always done in a timely manner! Always done very professionly! More

by Blfriedrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Hemmet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

September 25, 2024

Great service department and quick getting in to get work done. Highly recommend James Paolo More

by tdauphin01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

September 25, 2024

They made my car look as if it never was crashed! I am so grateful! More

by kiarrarae01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front Desk in Service Dept
Sep 26, 2024 -

Boucher Chevrolet of Waukesha responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

September 25, 2024

Service was great. They kept me informed and was responsive. Will continue to work with them More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

September 17, 2024

James never gave up on finding a solution for the problem we had with our brand new car! Always available! Thank you again James! More

by RDREKE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joann Blake
Sep 17, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

September 14, 2024

James in service was very helpful with my recall. In and out of the station in less than 10 minutes More

by the_pattikins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, James, and don't hesitate to let us know if we can be of further assistance. Joe Obernberger Service Manager 262-549-1000

September 14, 2024

Honest about what I needed done and what I didn’t need done. Refreshing to deal with an honest service department. More

by JCASTRONOVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

September 08, 2024

The front desk receptionist is very friendly and helpful at check in and checkout. The mechanics really seem to know how to handle properly fixing the cars. In the past the mechanics and or workers have had More

by elliecooper163656
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadi Hemmet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Oschmann
Sep 09, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ellie, and we look forward to working with you again. Joe Obernberger Service Manager 262-549-1000

September 02, 2024

I’ve purchased several pre owned vehicles from this dealership and have had them serviced there as well. The cars I’ve purchased have been dependable and priced competitively. The sales staff I’ve wor More

by markbarrett0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mark, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

September 01, 2024

My bill was 400 more than my estimate. I was told he would call when my car was finished and he never called. I had to call him. ( He said he called and left a message and didn’t. I have c More

by PLHARRIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Obernberger Service Manager 262-549-1000

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