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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,028 Reviews

1,028 Reviews of Boucher Chevrolet of Waukesha - Service Center

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September 02, 2022

Friendly people, they were very helpful and made the whole experience very pleasant. Loved the popcorn and soda. Thanks More

by MARTYCINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Sep 04, 2022 -

Boucher Chevrolet of Waukesha responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha!

August 31, 2022

Alec was very helpful, as was the tech that worked on my vehicle. They got me back on the road quickly. This is why i only go to the boucher family of dealerships. More

by CSTEINMETZ87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec
Sep 01, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon!

August 29, 2022

It would have been very nice if other "service writers" were as nice as my "service writer" Ron was. When I called (4:45 PM) to check on my car Ron was already gone for the day (8/12) and the service write More

by DMKBLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha, your feedback and rating mean a lot to us. We're glad Ron was able to help, and we hope to see you again!

August 15, 2022

The service people were friendly and loved of the work was done efficiently and within the projected time frame More

by TPDS6393
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 14, 2022

Ron Wozny is the main reason we continue to come back to Boucher all these years. Great customer service! Always on top of the situation and willing to go the "extra mile'. Thanks Ron! More

by XENA8245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with Ron to be a positive one at Boucher Chevrolet of Waukesha. Please don't hesitate to reach out if you need anything else.

August 09, 2022

Eric in the service department did a very professional and customer oriented job. He kept me updated and in the end did an overall great job. More

by GLI9GLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha.

August 09, 2022

The customer service is outstanding. I was extremely impressed from the beginning and throughout the entire process. More

by DEB17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hillman
Aug 10, 2022 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

July 27, 2022

Just went to schedule my hail damage repair, and the rep told me "it will 100% be more expensive than the estimate"?!?!? I have been using Boucher for years, but they just lost my business with a "bait n sw More

by abriggssedlachek
Recommend Dealer
No
Employees Worked With
Charlie Laundre
Aug 31, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to leave us a review. We appreciate you taking the time to discuss this with our Service Manager, Rob Heaney. Unfortunately, the estimate was under written and we will use this as a learning opportunity for our advisors when it comes to discussing estimates. Please give us a call at 262-549-1000 if there is anything we can do for you in the future.

July 27, 2022

Always friendly and economical. The staff is always knowledgeable and explains things throughout and keep you updated often on progress. More

by jrs8705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 24, 2022

As usual, Ron Wozny provided excellent service in making sure all my questions/concerns were dealt with in a timely manner - very accommodating! More

by XENA8245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for the review! We work very hard to meet expectations like yours and we are so happy to hear we hit the mark for you!

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