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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,027 Reviews

1,027 Reviews of Boucher Chevrolet of Waukesha - Service Center

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January 07, 2023

Good commitment to work with the customer's schedule. Good explanation of the diagnosed problem along with the proposed solution and cost. More

by ROB.C.OLEJNICZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Austin
Jan 08, 2023 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon!

January 05, 2023

The service team was friendly, informative and efficient. I could not expect more. Thank you More

by BUNCHONUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Jan 06, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 04, 2023

Everyone here is very helpful and friendly! I did not feel pressured into the sale. The Ford Edge I bought spoke for itself! My salesman, Pat was very informative as far as the vehicle, Caitlyn More

by KASUTTON57
Recommend Dealer
Yes
Employees Worked With
Pat McInerney, Caitlyn Sadowske
Jan 04, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Pat and Cairlyn delivered such a great experience!

January 04, 2023

Came in to get my 2017 Silverado for a problem with my thermostat. Truck would always go cold when heat was turned on...the radiator. Truck should be running at 210°, not or fluctuating down to 150 °. I'v More

by MIDWESTGAMES10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alec..alex
Jan 07, 2023 -

Boucher Chevrolet of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to Joe Obernberger, Service Manager directly at 262-549-1000 to let us know the best way to contact you and we will reach out.

January 04, 2023

Great customer service from all employees. Clean service department. Will use for future service of Equinox. More

by RSCHUMAKER2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Cornell, Jess Hendren
Jan 04, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 02, 2023

Car buying experience was great and super easy. Jason from Nissan and Kim from Chevy we're great and incredibly helpful! More

by SLOVIKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Streubel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Archimede
Jan 03, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. We're always to help.

December 30, 2022

The dealership was very helpful, not too overwhelming, and knowledgeable about what we were looking for. More

by AJJ
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kimberly Streubel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 30, 2022

Took the vehicle here for a recall situation. Helpful service person. Had to ask for a complimentary car wash, thought it should be offered (especially how dirty the car was). More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Dec 31, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 28, 2022

Had to wait 20 minutes before anybody waited on me. Was at 7:45 in morning. I was the only one in there as a customer. More

by rkbrandt95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Cornell, Jess Hendren
Dec 28, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please give us a call to discuss further. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Obernberger, Service Manager 262-549-1000

December 22, 2022

Our experience was superior. Everyone at the dealership was friendly, helpful, and well informed. We will definitely go there again. More

by EWDENNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McInerney, Devin Cornell, Jess Hendren
Dec 24, 2022 -

Boucher Chevrolet of Waukesha responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha.

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