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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,065 Reviews

1,065 Reviews of Boucher Chevrolet of Waukesha - Service Center

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May 09, 2023

For a car I bought new at this dealership, under warranty, I was told it would be a week before they could even read the check engine code and that they don't have a loaner. They also offered no he More

by Nick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
May 13, 2023 -

Boucher Chevrolet of Waukesha responded

Nick, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger, Service Manager 262-549-1000

May 08, 2023

Very good! Fast and efficient. Video walk through by the service tech was awesome!!! It really helped to picture things. More

by SHAWNABUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Cornell, Jess Hendren
May 08, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 08, 2023

The service was good, but I still need sometime to evaluate the long run. Thanks. More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
May 08, 2023 -

Boucher Chevrolet of Waukesha responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

April 22, 2023

Always get my car in promptly at the scheduled time and finish the work in the time stated More

by JLKELSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane
Apr 23, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2023

Boucheron could not determine the electrical problem in my 2016 Corvette. They gave up. When I picked up the car the technician was too busy to talk to me. More

by ejanecek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Apr 19, 2023 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger, Service Manager 262-549-1000

April 10, 2023

Consistent level of high quality service and communication! Check in was easy, paperwork was delivered in waiting area for my convenience, and the explanation of work and condition was outstand More

by BPEUSE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Apr 10, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 06, 2023

I bought my car at Boucher on January 2023. It was an awesome experience from the time I pulled in, to the salesman (David Nutt), to the finance man. I had my first oil change a couple of week More

by ROSE.JONES669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nutt
Apr 07, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

March 30, 2023

The best coffee in town with great customer service. Waiting room is nice and big and the service was awesome. More

by JDILLMAN59
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Apr 01, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha.

March 30, 2023

Friendly easy to work with staff. They worked quickly to get my deal done. Would work with them afai. More

by TVICK2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for letting us know what a great job our staff did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly.

March 29, 2023

Great customer service as usual! Sales person listened to some minor issues that I have been having with my vehicle and provided me with steps to make sure that we would be monitori More

by KTOLZMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Mar 30, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

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