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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,027 Reviews

1,027 Reviews of Boucher Chevrolet of Waukesha - Service Center

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January 20, 2023

Service work on my 2017 Suburban was handled very well and the service advisor was excellent at communicating progress and completion. Very happy with the work that was completed and really appreciate ev More

by BPEUSE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Jan 20, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your feedback with us. Samantha and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 19, 2023

They were great, really did go the extra mile with financing and trade in value. Everyone was professional and very accommodating More

by CORYHURST123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joann Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Boucher Chevrolet of Waukesha responded

Cory, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joann met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2023

When doing work on my sunroof they left black marks on the gray part of my roof More

by JARC684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jan 19, 2023 -

Boucher Chevrolet of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Obernberger, Service Manager 262-549-1000

January 18, 2023

Positive experience. Friendly, thorough staff. Keep up good work. Good, clean location. 15 word min is too much. More

by SAMIDZICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 19, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2023

My car had to be brought in for some very unexpected repairs. Jim Paolo, Pat Mcinerney in sales and Alec Austin in service. Went out of their way to make sure that everything went smoothly. Couldn't h More

by CALIBOUND256@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Austin and Jim paolo
Jan 17, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 14, 2023

I do like this dealer and have purchased 5 cars from them. Service department is courteous and efficient. However my last car purchased in 2022 came with no chips for heated seats. Chips finally came in More

by SUSANP39
Recommend Dealer
Yes
Employees Worked With
james
Jan 16, 2023 -

Boucher Chevrolet of Waukesha responded

Susan, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please reach out to Joe Obernberger, Service Manager 262-549-1000 to discuss this further.

January 11, 2023

The sales associate lessoned toy needs and met them 100%. I will be a returning customer. More

by JANIS.MAERTENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Streubel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha.

January 11, 2023

Best dealership around. Was amazing in getting me the car I wanted for the price and items I wanted More

by MICHELLE5537
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

January 09, 2023

Kim is the best dealer I have ever had an experience with. Got exactly what I was looking for. More

by ZIESEMERRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Streubel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Jan 10, 2023 -

Boucher Chevrolet of Waukesha responded

Ryan, Thank you for the kind words for our service department! Kim and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 09, 2023

I can't remember the name of the young man that helped me and his name is not below but he was so nice and very accommodating. More

by KBAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the name
Jan 10, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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