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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,065 Reviews

1,065 Reviews of Boucher Chevrolet of Waukesha - Service Center

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June 16, 2023

Ron Wozny is the best! He always provides appropriate service recommendations, and more than fair pricing! More

by MAGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon!

June 15, 2023

I miss Rob Heaney! My shuttle driver, Russ, was given the wrong address of where to pick me up. Russ said that a Service Advisor texted him the wrong address. Sad. It w More

by dawnkienow
Service Communication
Recommend Dealer
No
Employees Worked With
Hemmit ?
Jun 19, 2023 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear that your recent visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger, Service Manager 262-549-1000

June 09, 2023

She was an absolute sweetheart! Very helpful and professional. She told me it would be 45 to an hour and they were done in 50 minutes! More

by KBAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha I would give her 5 STARS
Jun 11, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2023

Everyone was above and beyond helpful and empathic. Which goes so far in my book. Thank you More

by KIERANSMOM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo, Jim Paolo
Jun 09, 2023 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come!

June 08, 2023

Great people, friendly and helpful atmosphere! Highly recommend Boucher Group to all our friends and family. We will be back!! More

by ktomp01
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2023

Very knowledgeable staff informed me off all that's was going on mad decisions easy. Fast service but a nice area to wait and be entertained also had snacks and refreshments. All around great service!! More

by STORMRDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joann Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Jun 08, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 31, 2023

We had a great buying experience. Sales was low-key, but at the same time, Patrick, our salesman was very knowledgeable about the car and its features. We got a good Traverse at a g More

by ALLENMUNDT
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darek Dolecki - Finance
Jun 01, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you so much, Allen, for your kind words for Patrick and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

May 17, 2023

We have been coming back to Boucher for several years because of the consistent, great service. More

by kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, Kurt, we look forward to having you as a valued customer for many years to come!

May 11, 2023

Excellent job. Samantha was courteous. Car was completed quickly and did a nice job keeping it clean. More

by christopherconnelly51984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
May 12, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you, Christopher, for your business and this review. We're happy to hear that Samantha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2023

Too many times I come in for repairs and you find issues each and every time that are NOT in need of repairs (I find this out by factchecking) and in 2 cases, charged me when the recalls and your mistakes s More

by JHAYETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
May 13, 2023 -

Boucher Chevrolet of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Obernberger, Service Manager 262-549-1000

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