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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,065 Reviews
Call Service Center (262) 254-7372

1,065 Reviews of Boucher Chevrolet of Waukesha - Service Center

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March 10, 2025

Went in for a recall fix, never got done, didn’t have the part, dealership never communicated fix wasn’t done, found out on my own after reviewing invoice after I got home More

by SENSBRG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
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Mar 14, 2025 -

Boucher Chevrolet of Waukesha responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Obernberger Service Manager 262-549-1000

March 07, 2025

Excellent ✋ time & Attitude was 👍All Employees was very-very respectful & Those in waiting rm was nice😊 More

by Lynn Dunlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Botica
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Mar 07, 2025 -

Boucher Chevrolet of Waukesha responded

Lynn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

March 06, 2025

Boucher Chevrolet in Waukesha was a very pleasant experience to all i thank you for the warm invite More

by LEONARDSOMMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Speed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Allard
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Mar 07, 2025 -

Boucher Chevrolet of Waukesha responded

Leonard, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

March 06, 2025

James provided great customer service. Very happy with the service department. Very thorough with the multi point inspection. More

by KSTREUBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. James and our team appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

March 04, 2025

Friendly people, nice waiting area. Nice that they washed the car for you after service, More

by fschmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

March 04, 2025

Easy to work with, good communication. I am completely satisfied with my experience at Boucher Chevrolet. More

by Zachary N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you, Zachary, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

March 01, 2025

I came in for an air bag recall in the dash, now i have a bad rattling noise in the dash More

by TFALVEY1
Workmanship
Recommend Dealer
No
Employees Worked With
Tyler Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Obernberger Service Manager 262-549-1000

February 27, 2025

Very satisfied with the great service I received! They were very pleasant and knowledgeable! Kept me informed on what was happening in process. More

by cindyhubert3132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

cindyhubert3132 responded

Very satisfied overall!!!

Feb 28, 2025 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

February 27, 2025

Everyone was very helpful. Jim Paolo always goes above and beyond. I am a very satisfied customer More

by DORIHENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for your review and kind words for Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

February 26, 2025

Mechanics quickly found the issues with my truck and did all the neeeded repairs the same day. Driving for the last couple of weeks I’m very happy. More

by deerhunter3354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Obernberger Service Manager 262-549-1000

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