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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,027 Reviews

1,027 Reviews of Boucher Chevrolet of Waukesha - Service Center

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September 14, 2023

Very good service center. Samantha was able to let me drop off my vehicle and fit it into the schedule. More

by RWPOLLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Sep 15, 2023 -

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha!

September 14, 2023

They checked my back seat foam and I’ll be bring it back in for replacement. More

by bonnie.mead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you so much, Bonnie, for your kind words, and for taking the time to leave us this wonderful feedback!

September 08, 2023

Very professional people. Kim went out of her to explain every detail, buttons and switches in the car until I felt comfortable. Néed a new car? Ask for Kim! More

by KATHYLAUGHERY
Recommend Dealer
Yes
Employees Worked With
Kimberly Streubel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you so much, Kathy, for your kind words for KIm, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

September 08, 2023

Very helpful and works fast to get your stuff done. Very pleasant to deal with. More

by AMERICAN_HUNTER212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joann Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon!

September 03, 2023

Always efficient. Had a trainee in service who was friendly. Could work on more thorough explanation of why rotors were needed. More

by JBROICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thompkins, diane
Sep 05, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad Diane was able to help, and we hope to see you again!

September 03, 2023

Very polite and professional people. A little pricey. But did a good job on my car. More

by Desjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
Sep 05, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nathaniel and don't hesitate to let us know if we can be of further assistance.

September 02, 2023

I was told that the part that I needed was no longer available from GMC and that they would have to get an aftermarket replacement. I was told that the service technician spent a hour looking for the pa More

by FREDO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Wozny
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Boucher Chevrolet of Waukesha responded

Fred, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joe Obernberger, Service Manager 262-549-1000

September 02, 2023

Is a good dealer to work it they help you get what you want they are friendly. More

by NEGRAYPAPI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Sep 05, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that Jess had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

August 29, 2023

Impeccable service and shop but the staff here is what makes the customer experience exceptional! More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 29, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 29, 2023

I have never viewed acquiring a car as a pleasurable experience. Until now. I was impressed with the way leasing and selling agent Pat McInerney gently steered me, with absolutely no pressure, to the Si More

by HELMINGUR
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Boucher Chevrolet of Waukesha responded

Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad Pat was able to help, and we hope to see you again!

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