Boucher Chevrolet of Waukesha - Service Center

James and crew are the very best in the world. I am a very old customer and am treated like a lady!! I am a very old customer and am treated like a lady!! More

We have dealt with Boucher for years and it is always a great experience and look forward to working with them again great experience and look forward to working with them again More

A very good place, very helpful, very friendly, and always trys to help when u have questions always trys to help when u have questions More

Brought my Chevy Volt in to have the EGR valve evaluated. The car showed the message “Propulsion Power Reduced” with associated check engine light. This is a very common problem with the Volt when the EGR sh The car showed the message “Propulsion Power Reduced” with associated check engine light. This is a very common problem with the Volt when the EGR shorts out and blows the F03 fuse. I told the scheduler all this and asked it specifically be evaluated. I agreed to the $175 fee. I was called later that day and was told that the dealership wanted $700 for investigating the issue and they told me all they did was replace a fuse (the exact one I told them was likely blown). There was no mention or apparent effort to diagnose the EGR valve. I was fully irritated that I was being charged the diagnostic fee just to tell me absolutely nothing, other than “we replaced a fuse.” I was given 1/2 off the diagnostic fee, but I still paid $90 for NO information, other than “we replaced a fuse.” This is unacceptable and why dealerships have a bad reputation when it comes to maintenance. I ended up ordering a new EGR valve so I can replace it myself. I won’t be coming back. This would have been a 1 star review had I not been given 1/2 the fee waived, but it’s still unacceptable to pay a”diagnostic fee“ and receive no diagnosis. More

First time dropping off for service, Waited nearly 10 min, I was never addressed by any of the 4 employee standing around me. Someone walked in and finally helped me. From there on it was a good experi min, I was never addressed by any of the 4 employee standing around me. Someone walked in and finally helped me. From there on it was a good experiance. Shuttle driver was great. More

Was in for oil change tire rotation and it was pretty quick was only there about 30-40 min which is great quick was only there about 30-40 min which is great More

Service advisor was pushing drive train maintenance services that the maintenance manual stated did not need to be done for at least another 50,000 miles. They did repair the starter ahead of schedule, services that the maintenance manual stated did not need to be done for at least another 50,000 miles. They did repair the starter ahead of schedule, which was the reason for the visit. Felt like the advisor was on commission and was trying to upsell. My trust in their “advice “ has plummeted. More

I've never had an issue with the service done on my vehicle, always done right and when promised. Thanks! vehicle, always done right and when promised. Thanks! More

Never got call back when part came in as I was told I would by Sam. The check engine light has never come back on either? Is the Watergate really the problem? Was the wastegate for my 2017 chevy cruse would by Sam. The check engine light has never come back on either? Is the Watergate really the problem? Was the wastegate for my 2017 chevy cruse ever develiered? Who knows ,certainly not me. I feel bad for the dealership and the 3 Uber trips that paid for but never got to fix my car. I was already to drop the 700 to 800 for the repair. I guess you did not want my money More

They were very helpful in buying a new car, and they made the process very easy for me. the process very easy for me. More