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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,014 Reviews

1,014 Reviews of Boucher Chevrolet of Waukesha - Service Center

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November 28, 2024

The team was extremely easy to work with and they were able to get to the number I needed. Thank you for everything! Great experience all around More

by LESLEYANNE33
Recommend Dealer
Yes
Employees Worked With
Amy Speed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nutt
Dec 01, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you, Lesley! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

November 26, 2024

The quality of the work was good. However took a long time to get my vehicle back. Also the text communication was poor and tough to get responses from someone. More

by jason.ratzburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon
Nov 26, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience, Jason! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

November 24, 2024

It took a week to get in. Easy fix, w oil filter not tight so leakage issue. As a brand new vehicle, expected quicker access to schedule but pleased in the end w final diagnos More

by LORIDION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

November 23, 2024

I wasn’t offered a loaner car until 13 days. I was told multiple times that my car would be finished on a certain day and it never was. I wasn’t kept up to date unless I called. Dealer called More

by Churchthenurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’d rather not say
Nov 27, 2024 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Obernberger Service Manager 262-549-1000

November 22, 2024

Outstanding service department. Handled quickly and extremely professional. Tom did an incredible le job getting me a Uber when needed. More

by Clebrt240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 24, 2024 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Tom here at Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

November 21, 2024

Always great Ron in service always the best service work done in a timely manner More

by DAVIDHALL546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you, David, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ron and our team, and we look forward to working with you again. Joe Obernberger Service Manager 262-549-1000

November 07, 2024

Everyone is very friendly and knowledgeable and is always willing to talk and listen. I am very happy to be part of the Boucher family More

by JGUIDINGER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

November 06, 2024

Amazing people who are willing to help with any problem that you may have. Recommend seeing them for whatever needs you have. More

by josaphine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Buller, Samantha Oschmann
Nov 10, 2024 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Josaphine, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

October 25, 2024

I would have liked more communication about parts and status. I found myself calling to check status rather than being kept in the loop. More

by Lynn and Karol Wilkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom at service desk
Oct 27, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Joe Obernberger Service Manager 262-549-1000

October 25, 2024

my vehicle is still broken And the engine light is on yet. I was told that it’s gonna be a process because of the recall makes no sense.. More

by daniellechipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oschmann
Oct 30, 2024 -

Boucher Chevrolet of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Danielle, and hopefully, we can get to the bottom of this. Joe Obernberger Service Manager 262-549-1000