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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,026 Reviews

1,026 Reviews of Boucher Chevrolet of Waukesha - Service Center

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December 25, 2024

Amy & Dave Allard were very polite & professional to work with . This is my second Tahoe purchase at Boucher. Excellent service dept also More

by Blfriedrich@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy & Dave Allard
Dec 29, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that Amy and Dave had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

December 22, 2024

Very pleased and satisfied coordination feo Ron Wozny. Has always come through for me and get it done.. More

by rnss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

December 21, 2024

Not good relations with me. Refused my check and was going to keep my truck until my husband had to pay for it More

by Beverly Kraemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Dec 26, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your review, Beverly. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Obernberger Service Manager 262-549-1000

December 20, 2024

Diane Tompkins and Eddie Cabric went out of their way to make my purchase a smooth process. I had to travel several hours to pick up the pick up and everything was arranged prior to the day of the sale whic More

by CPITTMAN
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Cabric
Dec 23, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your review and kind words for Diane and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

December 18, 2024

Consistently gives impeccable service and is clear in their explanations of what work they are doing. More

by TGUNDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Speed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Harrig
Dec 19, 2024 -

Boucher Chevrolet of Waukesha responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Joe Obernberger Service Manager 262-549-1000

December 18, 2024

I did not like the service I received from the contract manager. She held my car for almost two weeks after receiving my down payment and the funds from the bank. Originally she stated I would be get my ca More

by Johnnie
Recommend Dealer
No
Employees Worked With
David Allard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Speed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear about your experience, Johnnie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Obernberger Service Manager 262-549-1000

December 13, 2024

Polite customer service. Mechanics knowledge questionable. Spend 3k an left with same problem. Just changing parts and charging. More

by SteveZaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Boucher Chevrolet of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Steve, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Obernberger Service Manager 262-549-1000

December 13, 2024

To expensive. To accessive . Don't like the prices for service or repairs s.o.p More

by Rskitt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 18, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Obernberger Service Manager 262-549-1000

December 13, 2024

Ordered new fob for 2012 Malibu 174. 00… never was told there was a 175.00 chg for programming… never again More

by TIKA50
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
James Paolo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex in parts
Dec 18, 2024 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Obernberger Service Manager 262-549-1000

December 11, 2024

I bought a used Chevrolet Silverado 3 years ago from you dealership. The moment I got the vehicle it has given me problems. I have been stranded on two different occasions. Once after it was supposedly f More

by joachimt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Paolo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Obernberger Service Manager 262-549-1000