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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.5
1,026 Reviews
Call Service Center (262) 254-7372

1,026 Reviews of Boucher Chevrolet of Waukesha - Service Center

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January 21, 2025

No surprises everything was handled as expected and extra kudos for picking me up and dropping me off at my work about a mile away thanks More

by rhaufs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 21, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

January 20, 2025

Nate Melk was consultative and wonderful to work with! Job done on time and at original estimate. More

by WILLIAMOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, William, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

January 15, 2025

We have now bought 4 cars from Boucher and had most of the services done by Boucher. More

by ggilpin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Patton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Chevrolet of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Obernberger Service Manager 262-549-1000

January 15, 2025

You have to ask someone to help you. They see you standing there and don’t offer to assist. More

by Jumpnut25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
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Jan 18, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Joe Obernberger Service Manager 262-549-1000

January 14, 2025

Great service provided given it was a used vehicle. I think the Boucher organization so much for what they’ve done for me! More

by Jkebisek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Boucher Chevrolet of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nate met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha, we look forward to having you as a valued customer for many years to come! Joe Obernberger Service Manager 262-549-1000

January 14, 2025

Outstanding pleasant Rep. Well explained, reasonable, great follow up. very good future recommendations and suggestions. More

by jvs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

January 09, 2025

I've used this dealership twice to service my Chevy Traverse. Both times the service advisor never tried to upsell anything, as opposed to the Chevy dealer to the east of me. That same dealer wanted to More

by drsha1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2025 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

January 06, 2025

I feel they were thorough and professional Everyone was helpful and knowledgeable about the concerns that I expressed More

by KBAUS
Recommend Dealer
Yes
Employees Worked With
Female Sam? I think.
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Jan 06, 2025 -

Boucher Chevrolet of Waukesha responded

Thanks for your review! Customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

January 05, 2025

I will never go here again. they released my vehicle to a tow company when they were specifically told not to. More

by Iq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Jan 08, 2025 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Obernberger Service Manager 262-549-1000

December 30, 2024

I had a great experience at Boucher Chevrolet. The entire process was so smooth from start to finish. Jo Ann did a great job at answering my questions and getting me all set with my new ride. More

by Taylor
Recommend Dealer
Yes
Employees Worked With
Joann Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to help you out, Taylor. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Joe Obernberger Service Manager 262-549-1000

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