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Boucher Chevrolet of Waukesha
Waukesha, WI
1,834 Reviews
If you're looking for a local dealership to take care of your vehicle service needs, come to Boucher Chevrolet in Waukesha, WI. We provide the best sales and repair to Brookfield and Milwaukee, WI auto shoppers. Our ASE certified technicians will change your oil, rotate your tires or replace that old cracked windshield you've been meaning to take care of for years. You can make an appointment, see our service specials and order parts online. Milwaukee, WI Chevrolet customers can visit us today for all your vehicle needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,834 reviews
October 03, 2022
Mechanic recommended I replace my struts which had been just replaced with 30K mile struts 6 months prior. The struts were not leaking and were of good integrity. The other suspension work was completed a just replaced with 30K mile struts 6 months prior. The struts were not leaking and were of good integrity. The other suspension work was completed as requested with excellent results. More
by dmcclellan
Verified Customer
September 29, 2022
While I get it supply chain issues are a huge challenge right now, it took over 3 1/2 months to get the repair done. Every week I would get an update saying waiting on parts with no ETA available or it wou right now, it took over 3 1/2 months to get the repair done. Every week I would get an update saying waiting on parts with no ETA available or it would go back and forth between service and body shop or one other department. When I inquired about an early lease termination in response to a mailing I had received from Chevy, I was first told no problem, then passed around to two different sales managers. The last one whom I spoke to in person when I came in, I was told he needed to consult with service and would get back to me by the next Monday. I never received any type of follow up or return call on this as an option. This was well over a month ago I was told I would be contacted by the next business day. The quality of the repairs was great, but the level of service, especially from sales leaves a lot to be desired. Once my lease is up I will just returning the vehicle and looking elsewhere. More
by NMICHALS
Employees Worked With
I did not have a name, I worked directly with insurance company
September 28, 2022
With our tight and busy schedules, Boucher is very accommodating. We were able to drop the vehicle off outside of normal working hours and pick it up after work. Also, our service advisor, Ron was accommodating. We were able to drop the vehicle off outside of normal working hours and pick it up after work. Also, our service advisor, Ron was clear and concise on what needed to be done and why work was needed. Thank you. More
by HOWARD.TIMM
Employees Worked With
September 27, 2022
I would never step foot in this dealership again! Customer intimidation, shady business practices after a purchase agreement was given. Horrible experience and I’ve worked with a lot of dealerships o Customer intimidation, shady business practices after a purchase agreement was given. Horrible experience and I’ve worked with a lot of dealerships on new vehicles. I was warned about this dealership ahead of time but didn’t listen. They are all about money and themselves not customer focused. More
by RLADICK
September 27, 2022
Great service with a smile and exceptional pricing. Employees go out of the way to make sure you're happy they do a great job Employees go out of the way to make sure you're happy they do a great job More
by DAVIDF7969
Employees Worked With
September 22, 2022
They did a great job installing step assist/ground effects on new Traverse. It was a first for them on this model vehicle so it took a couple hours longer than estimated. They got it done perfectly effects on new Traverse. It was a first for them on this model vehicle so it took a couple hours longer than estimated. They got it done perfectly and absorbed the added labor cost as training/experience. Service Dept is top notch and they are my go to Dealer for vehicles and service. Always fair and competitive. More
by CMBROOKFIELDWI
Employees Worked With
Devin Cornell
September 21, 2022
Sales person was friendly and helpful. Overall service was excellent. Couldn't be happier with my purchase. Overall service was excellent. Couldn't be happier with my purchase. More
by larryz4040
Employees Worked With
September 18, 2022
They were very easy to work with. Kept me updated with progress of my truck. I also liked was they didn’t pressure you. They also checked back to make sure everything was good and als Kept me updated with progress of my truck. I also liked was they didn’t pressure you. They also checked back to make sure everything was good and also if I needed any help with features that I didn’t understand. I would recommend them for a vehicle. More
by ONEBAD98HARLEY
Employees Worked With
David Nutt
September 14, 2022
Kim was a pleasure to work with and made the process simple! If I’m ever in the market again for a vehicle, I’d return to Kim for assistance. simple! If I’m ever in the market again for a vehicle, I’d return to Kim for assistance. More
by J14
Employees Worked With
