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Boucher Chevrolet of Waukesha

Waukesha, WI

4.6
1,824 Reviews
If you're looking for a local dealership to take care of your vehicle service needs, come to Boucher Chevrolet in Waukesha, WI. We provide the best sales and repair to Brookfield and Milwaukee, WI auto shoppers. Our ASE certified technicians will change your oil, rotate your tires or replace that old cracked windshield you've been meaning to take care of for years. You can make an appointment, see our service specials and order parts online. Milwaukee, WI Chevrolet customers can visit us today for all your vehicle needs.
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1421 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,824 reviews

October 25, 2024

I would have liked more communication about parts and status. I found myself calling to check status rather than being kept in the loop. More

by Lynn and Karol Wilkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom at service desk
Oct 27, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Joe Obernberger Service Manager 262-549-1000

October 25, 2024

Joann was great, no pressure and very patient. We worked on getting the best fit for me and my budget. More

by JACOBSENSOKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joann Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Speed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for the kind words for Joann and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Chevrolet of Waukesha are glad to have you as a customer. Jim Paolo General Sales Manager 262-549-1000

October 25, 2024

my vehicle is still broken And the engine light is on yet. I was told that it’s gonna be a process because of the recall makes no sense.. More

by daniellechipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Oschmann
Oct 30, 2024 -

Boucher Chevrolet of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Danielle, and hopefully, we can get to the bottom of this. Joe Obernberger Service Manager 262-549-1000

October 23, 2024

Great service with tire repair and tire repair road hazard warranty. I also liked texting updates. More

by D.goeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

October 22, 2024

I have been looking for a very specific 2024 Suburban High Country online for some time and was having a hard time deciding between the Jet Back and the Jet Black/Mocha as pictures never do things justic More

by Jraet
Recommend Dealer
Yes
Employees Worked With
Kimberly Streubel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was also a great gentleman behind the counter but I did not get his name who was doing all the 2024 checking for us. Appreciated him as well!
Oct 22, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Boucher Chevrolet of Waukesha are glad to have you as a customer. Jim Paolo General Sales Manager 262-549-1000

October 22, 2024

I have had great luck with this location of Chevrolet dealer, as I am from the Racine area and drove past quite a few Chevrolet dealerships to get to this one the people are great at what they do at this More

by J.Jacobs82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

October 22, 2024

Never did the 15 point inspection. Appointment was way longer than I was told. Check engine light came on as I was pulling out and they said the tech probably just forgot to reset it. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Melk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for providing this feedback, Tim, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Obernberger Service Manager 262-549-1000

October 17, 2024

Had a very good experience with all of the staff at this dealer. Was not pushy and wanted to make sure we were satisfied with the purchase of a used vehicle. More

by nonsuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Speed
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat McInerery
Oct 17, 2024 -

Boucher Chevrolet of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Joe Obernberger Service Manager 262-549-1000

October 16, 2024

Sina is very friendly and knowledgeable, he helped me tremendously with my purchase and I really appreciate him. More

by Ahemmat
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sina John Isa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Boucher Chevrolet of Waukesha responded

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Jim Paolo General Sales Manager 262-549-1000

October 16, 2024

Great service. Flexible. Nate was fantastic to work with. High dollar amount for work done but that’s everywhere these days, I suppose. More

by WILLIAM.HANSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, William, and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

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