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Boucher Chevrolet of Waukesha

Waukesha, WI

4.6
1,834 Reviews
If you're looking for a local dealership to take care of your vehicle service needs, come to Boucher Chevrolet in Waukesha, WI. We provide the best sales and repair to Brookfield and Milwaukee, WI auto shoppers. Our ASE certified technicians will change your oil, rotate your tires or replace that old cracked windshield you've been meaning to take care of for years. You can make an appointment, see our service specials and order parts online. Milwaukee, WI Chevrolet customers can visit us today for all your vehicle needs.
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1421 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,834 reviews

October 27, 2022

Friendly and professional staff. Whole dealership is clean - inside and out. Good selection of vehicles on lot. More

by JLPOLMATIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Oct 28, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 27, 2022

All good but should have checked tire pressure after rotation rear tires were 5lbs low More

by JNKIRCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mueller, Justin Ringersma
Oct 28, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this helpful feedback!

October 21, 2022

The sales manager was willing to listen to my issue and resolved it to my satisfaction. More

by Alan Weiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Oct 23, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

October 20, 2022

Great service, salesman and staff knew about vehicle and technology. Every time I would call or email dave would answer. More

by JASSTARAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Boucher Chevrolet of Waukesha!

October 17, 2022

Took advantage of person on pain medication after accident. Poor service! Did not give me the vehicle I was asking and I was being treated for whiplash and back pain and the sales person would not le More

by KGSMITH2112
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Mcinerney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Boucher Chevrolet of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. I'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please call me directly. Jim Paolo, General Manager 262-549-1000

October 13, 2022

Mandated a paint protection package for $2k and did not give the entire GM employee discount. Unsavory dealership. I actually don’t believe the paint protection was ever applied to the vehicle as I see ab More

by BIGFATFISH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joann Blake
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Boucher Chevrolet of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to call us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jim Paolo, General Manager 262-549-1000

October 10, 2022

Dealerships need to educate staff on how rewards work. Wanted to put my # in and no one had any idea how to and never called back More

by lmollet3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Hendren
Oct 11, 2022 -

Boucher Chevrolet of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this issue in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please give us a call at your convenience. Joe Obernberger, Service Manager 262-549-1000

October 07, 2022

Tyler in the service department kept me informed, followed through, and had my problems fixed in a timely manner. Thanks to everyone in the service department for the great service!!! More

by DPLANK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

October 07, 2022

Service took a little longer than usual. I was shown a used cabin filter and air filter and told service tech recommended they be replaced. A few minutes later I saw someone show another cus More

by LMIKELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to give me a call directly at your convenience. We appreciate your business and look forward to seeing you again soon. Joe Obernberger, Service Manager 262-549-1000

October 05, 2022

I love my car . Diane is very wonderful person, she help us all the time . Boucher got the best deals, I can recommend to other people to buy cars on Boucher.Thank y More

by COQUI0414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Boucher Chevrolet of Waukesha responded

Here at Boucher Chevrolet of Waukesha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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