Boucher Chevrolet of Waukesha

Tim was great, very professional, explained everything and communicated well. Nothing but great things about my visit and communicated well. Nothing but great things about my visit More

Was given a ride when veh. Was dropped off back to work. Was given fast reasonably priced service and will be bsck. Was dropped off back to work. Was given fast reasonably priced service and will be bsck. More

The experience was great! Everyone was caring and answered all of my questions! I would recommend this dealership to others! Everyone was caring and answered all of my questions! I would recommend this dealership to others! More

Everything was handled smoothly and professionally. I appreciate everything. Amy and Tim were great. Closing process was also seamless. I appreciate everything. Amy and Tim were great. Closing process was also seamless. More

Everything went great! ! Definitely will come back for easy services! Free coffee too!! No xx! ! Definitely will come back for easy services! Free coffee too!! No xx! More

I just spent an hour typing a review. I think it got lost! I explained everything. Now a very condensed version This was a very bad experience, and we were talked down to. We had a coupon I think it got lost! I explained everything. Now a very condensed version This was a very bad experience, and we were talked down to. We had a coupon that is the reason we went to Boucher Chevrolet in Waukesha. I went in there with a Buick they took the coupon, but didn't do the work.We were charged, as if all the work was done. If a job is not on the paperwork. It wasn't done. That my Fixed scanner diagnosis wasn't taking seriously by this dealership. It showed a problem with the driver's door front latch. They didn't bother checking it. My factory warranty was expiring in a few days. I needed the car checked out. I wanted the wiper blades replaced. They didn't do that either! I wanted to use my GM Rewards to pay for the wipers. I gave the advisor the last four numbers of my membership, which they need. He said that he would need the whole number! I said I would give him the number if needed, and he should let me know. They took my coupon, but didn't do the work, and charged me for the cost of the coupon. They did an A Works job. Did not do anything else. An oil, lube, and filter, multi point inspection. Rotate the tires, and visually check the brakes. The coupon included more for $99.95, but it wasn't done. I needed these other things done! So I made an appointment with a Buick GMC dealer. I went in there two days after Boucher. I was promptly greeted by a friendly service advisor. He listened to me, and took what I said seriously. They did the work, and also did a multi point inspection. Also checked to see if I needed an alignment. At this time they couldn't see a problem with the door latch. They also replaced the front, and rear wiper blades. Using my GM Rewards There was no charge for their service! More

They did a great job helping me look at multiple vehicles from a few different locations they have, Tori did a great job explaining things and going over options. from a few different locations they have, Tori did a great job explaining things and going over options. More

Very satisfied customer service. Always seem to do go above and beyond. I have been doing business for 25 or more years and have always been treated with the autmost respect. Always seem to do go above and beyond. I have been doing business for 25 or more years and have always been treated with the autmost respect. More

Overall, great experience. Efficient, didn't try to sell me a bunch of things I didn't want or need. Efficient, didn't try to sell me a bunch of things I didn't want or need. More

Don’t need 15 words- excellent and informative when explaining the problem with your automobile- don’t pressure your customers by demanding they use 15 words explaining the problem with your automobile- don’t pressure your customers by demanding they use 15 words More