Boucher Chevrolet of Waukesha

I did not like the service I received from the contract manager. She held my car for almost two weeks after receiving my down payment and the funds from the bank. Originally she stated I would be get my ca manager. She held my car for almost two weeks after receiving my down payment and the funds from the bank. Originally she stated I would be get my car within a week and when that day came I did not receive my suv. The contract manager stated that this was their corporate policy but I called several of the other locations and both other locations stated I could leave the same day with a car. I also asked other customers who purchased a vehicle through that dealership and those customer stated they were allowed to leave the same day with the vehicle they purchased. The suv tires were not filled to the industry standard. Overall this was my worst experience buying a car. I would not purchase another vehicle from this dealership nor will I recommend this dealership to anyone else. More

Polite customer service. Mechanics knowledge questionable. Spend 3k an left with same problem. Just changing parts and charging. Mechanics knowledge questionable. Spend 3k an left with same problem. Just changing parts and charging. More

We came from suburban Chicago to look at a 2018 Toyota Avalon. Very nice vehicle. We were able to test drive the vehicle with the sales person in the vehicle. The only item that I wasn’t pleased with were Avalon. Very nice vehicle. We were able to test drive the vehicle with the sales person in the vehicle. The only item that I wasn’t pleased with were the two marks on the back bumper. Before I came in, I saw the marks on the internet. it looks like someone struck the Toyota from behind. I wished the marks could have been fixed before I came to the dealership I know this would have been hard since this was a Chevy dealership. I enjoyed coming to the dealership and was treated well. I appreciate the hard work from everyone involved with the sale of the Toyota. I would purchase another vehicle from Boucher. More

To expensive. To accessive . Don't like the prices for service or repairs s.o.p To accessive . Don't like the prices for service or repairs s.o.p More

Ordered new fob for 2012 Malibu 174. 00… never was told there was a 175.00 chg for programming… never again 00… never was told there was a 175.00 chg for programming… never again More

I bought a used Chevrolet Silverado 3 years ago from you dealership. The moment I got the vehicle it has given me problems. I have been stranded on two different occasions. Once after it was supposedly f dealership. The moment I got the vehicle it has given me problems. I have been stranded on two different occasions. Once after it was supposedly fixed, only two months after purchasing it. Just recently I spent 7,000 dollars from you for a brand new transmission because it was shaking and shuddering while driving. They said it also needed spark plugs as well as they were never replaced. My question to you is how in the world did this vehicle pass your multipoint inspection??? Since I bought it it has cost me upwards of 10,000 dollars in repairs. Needless to say I will not be buying another vehicle from you ever again. More

Everyone was great and easy to work with. They were very easy to set up an appointment with and were able to answer all the questions I had. The experience was very smooth and I was never pre They were very easy to set up an appointment with and were able to answer all the questions I had. The experience was very smooth and I was never pressured into anything. Looking forward to continuing to do business with the team. More

Dave is patient and informative and provides great customer service. We love our Equinox. Thank you Boucher customer service. We love our Equinox. Thank you Boucher More

The service department is always able to accommodate me and my schedule. Service was prompt and quick! and my schedule. Service was prompt and quick! More

(Love) there service. .. treating me with a up joyful spirit making me feel at home at all time... To see the smile on everyone face...let me know know even though? I'm .. treating me with a up joyful spirit making me feel at home at all time... To see the smile on everyone face...let me know know even though? I'm going through. There still smiling....so I say thank you....let me know pass it on...... More