Boucher Chevrolet of Waukesha

I've taken my car here a few times for some simple repairs, and while I was satisfied with the work, I could not get over how rude their staff was. Each time I went in, whether to drop off my car or repairs, and while I was satisfied with the work, I could not get over how rude their staff was. Each time I went in, whether to drop off my car or pick it up, I stood there waiting for way too long. At one point, I was standing right in front of two employees who were chatting about after-work plans. When I said "Excuse me," I got a look like I was rudely interrupting them. I can understand one bad day, but I've gotten this kind of attitude every time I've walked in there. Friendly customer service does not seem like it's a priority. I'm fine with the work they do, but I think I'll take my money somewhere where I'm not treated like an annoyance. More

My son worked with Julie Austin 2 years ago(at a different dealership). It was such a positive experience that when I started looking for a new car, I wanted to give my business to Julie. I knew t different dealership). It was such a positive experience that when I started looking for a new car, I wanted to give my business to Julie. I knew that Julie had been transfered to another dealarship. I called the cell number on Julie's old business card. I was very pleased to find out that Julie was still selling cars. One week after making that phone call, I drove away from Boucher Cheverolet with my 2011 Chevy Malibu. Julie listens to what you are looking for. She works hard to make you a satisfied customer. I never felt pressured into buying a car I did not want. When I need my next car, I will call Julie first. I will also recommend Julie to anyone looking for a used or new car or truck. More

The reason "Why" I would not buy from this Dealership is that they ran 5 credit reports from 5 different banks on me for a $7000.00 loan, lowering my Beacon score. Make sure you are standing t Dealership is that they ran 5 credit reports from 5 different banks on me for a $7000.00 loan, lowering my Beacon score. Make sure you are standing there in front of the computer when they run your credit. They should only need to run one report, thats it!!! They act like I was buying a house or buying a business. More

This dealer is AWFUL. All car dealers suck and we know it but this one ripped me off big time, wouldnt admit it and refused to do anything about it. Charged me regular price when car was on sale ($4000) diff but this one ripped me off big time, wouldnt admit it and refused to do anything about it. Charged me regular price when car was on sale ($4000) difference. Do not buy here. They won't help you and they lie. All of them are stupid. More

We were going to purchase a used car from Boucher. All the paper work was done and they even took all of our stuff out of our trade. At the last minute they said they could not finance the car. They wer the paper work was done and they even took all of our stuff out of our trade. At the last minute they said they could not finance the car. They were asking too much for it for what it was worth. We left there and went to Hall Mazda. We ended up buying a brand new 2008 Mazda 6 that day. I used to take my Trailblazer there for service, but I refuse to go back. I will go to Horter in Mukwonago even though it is farther. I will never go back to Boucher. They are ranked the best Chevy dealer in Waukesha because they are the only Chevy dealer in Waukesha. More

Went to buy new pickup after shopping at local dealers in Appleton area. Appleton dealers couldn't come close to price of Milwaukee dealers. Knew what I wanted so I talked to salesman who told me they had t Appleton area. Appleton dealers couldn't come close to price of Milwaukee dealers. Knew what I wanted so I talked to salesman who told me they had the exact truck with every option I wanted in stock and ready to go (even faxed over the window sticker!) I drove the 100 miles down there and when I arrived they explained that the truck was at their dealership in Racine and the Racine dealer didn't want to trade them for anything the Waukesha dealer had in stock (evidently dealers trade inventory rather than actually exchanging cash?!?) My options were to take what the Waukesha dealer had on their lot or to drive the extra miles to Racine. Problem was that Racine wouldn't give me the same price as Waukesha quoted. I asked how he faxed me the window sticker if he didn't have the vehicle. Come to find out, the vehicle WAS in fact at Waukesha, they just tried jacking up the price by saying it was at another dealer and it would cost more! When I went to sign the papers, they tried to slip by that the invoice for the vehicle was actually higher than the sticker price! (I am not trying to buy the first Ford GT that ever came to town).Needless to say I ddn't buy anything from that franchise at any location! More