
Boucher Chevrolet of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Hi, everyone was very accommodating through the process. Joann was very professional yet engaging. This is a our second vehicle purchased through her this year. Excellent Customer service by Joann Joann was very professional yet engaging. This is a our second vehicle purchased through her this year. Excellent Customer service by Joann More
Disappointed that the storage space in the rear had all its items removed and returned to where it was found. The invoice stated we should check our child safety seats as they may have been moved. No menti its items removed and returned to where it was found. The invoice stated we should check our child safety seats as they may have been moved. No mention to us that when we went to the back to do so the car seats would be filled with items we had stored in the rear compartment. More
Pat and the finance department were very helpful with my lease transaction. They made it seem almost effortless. They answered all my questions in a way in which it was understandable. lease transaction. They made it seem almost effortless. They answered all my questions in a way in which it was understandable. More
Very friendly and helpful staff. Eric provided Excellent customer service from the time we stepped on the lot until we left with our new truck. I highly recommend this dealership. customer service from the time we stepped on the lot until we left with our new truck. I highly recommend this dealership. More
Super friendly staff and they made sure that I had every thing needed before I arrived for an out of state purchase. I want to thank Amy Speed for all of the help prior to arrival. thing needed before I arrived for an out of state purchase. I want to thank Amy Speed for all of the help prior to arrival. More
I have purchased my vehicles frim Boucher and have them serviced there They have an excellent Service Center and top notch service advisors. This time I had Joseph Obernberger for an advisor and he did serviced there They have an excellent Service Center and top notch service advisors. This time I had Joseph Obernberger for an advisor and he did an excellent job More
Even during these COVID-19 times, the Service Department still runs on all cylinders(had to use that). Thank you, for the peace of mind, while driving my father, up north and back. Northern Oconto county, still runs on all cylinders(had to use that). Thank you, for the peace of mind, while driving my father, up north and back. Northern Oconto county, by the way. More
I am happy to be part of the Boucher group and have my service work completed at this dealership. They made a bad situation great. I was happy with the timeframe as well the attention and concern that wa service work completed at this dealership. They made a bad situation great. I was happy with the timeframe as well the attention and concern that was provided. More
Devin was very nice when greeting me when I came to have service on my vehicle that I purchased at Boucher. I had several questions for him. He was very accommodating and answered all of my concerns and nee service on my vehicle that I purchased at Boucher. I had several questions for him. He was very accommodating and answered all of my concerns and needs. More
Devin was great, he greeting me when I walked in and helped me as the service rep I was there to see was busy with another client. Then my experience went down hill. The 1hr repair took 3hrs (I li helped me as the service rep I was there to see was busy with another client. Then my experience went down hill. The 1hr repair took 3hrs (I live far away so had to sit and wait), when the work was finally done the computer system wasn't working so they let me leave without the paperwork, confirming my email, and that they would email me when the system was up and running. I waited two days and then had to email them to ask for my paperwork. Also, the last two times I've been in for service they have not washed my car (it clearly needed to be washed both times), they asked if I wanted it washed, and I said yes, but both time it wasn't done. I think they have everything in place to be an excellent service department, but fall short on executing it. More