Boucher Chevrolet of Waukesha

I was just a little disappointed when I got there because the guy at the service desk seem like he was not happy that I was there. He initially looked and sounded dismayed. It made me feel unwelcome. I think the guy at the service desk seem like he was not happy that I was there. He initially looked and sounded dismayed. It made me feel unwelcome. I think that the customer service could have been a lot better since I just purchased my vehicle there and gave them my trust that I'll be taken care of especially that it is my first time needing to take my car in. More

Disappointed that the storage space in the rear had all its items removed and returned to where it was found. The invoice stated we should check our child safety seats as they may have been moved. No menti its items removed and returned to where it was found. The invoice stated we should check our child safety seats as they may have been moved. No mention to us that when we went to the back to do so the car seats would be filled with items we had stored in the rear compartment. More

Very friendly and helpful staff. Eric provided Excellent customer service from the time we stepped on the lot until we left with our new truck. I highly recommend this dealership. customer service from the time we stepped on the lot until we left with our new truck. I highly recommend this dealership. More

Pat and the finance department were very helpful with my lease transaction. They made it seem almost effortless. They answered all my questions in a way in which it was understandable. lease transaction. They made it seem almost effortless. They answered all my questions in a way in which it was understandable. More

Super friendly staff and they made sure that I had every thing needed before I arrived for an out of state purchase. I want to thank Amy Speed for all of the help prior to arrival. thing needed before I arrived for an out of state purchase. I want to thank Amy Speed for all of the help prior to arrival. More

I am happy to be part of the Boucher group and have my service work completed at this dealership. They made a bad situation great. I was happy with the timeframe as well the attention and concern that wa service work completed at this dealership. They made a bad situation great. I was happy with the timeframe as well the attention and concern that was provided. More

I have purchased my vehicles frim Boucher and have them serviced there They have an excellent Service Center and top notch service advisors. This time I had Joseph Obernberger for an advisor and he did serviced there They have an excellent Service Center and top notch service advisors. This time I had Joseph Obernberger for an advisor and he did an excellent job More

Even during these COVID-19 times, the Service Department still runs on all cylinders(had to use that). Thank you, for the peace of mind, while driving my father, up north and back. Northern Oconto county, still runs on all cylinders(had to use that). Thank you, for the peace of mind, while driving my father, up north and back. Northern Oconto county, by the way. More

Tyler was friendly and professional, but unfortunately he had to deliver bad news about my Ford Escape. The estimate to resolve my oil leak problems was over $4,000.00 which I thought was very excessive. I had to deliver bad news about my Ford Escape. The estimate to resolve my oil leak problems was over $4,000.00 which I thought was very excessive. I decided not to move forward with this service at this time. I am very unhappy and in fact, disappointed that Boucher did not do its job inspecting this vehicle before it was sold to me as a Certified Used Car. This car only has 115,000 miles on it and it should not have had these expensive repair issues this early. I noticed that the oil spots/leaks started after only 1-2 months after purchase which to me, means that Boucher did not inspect this car properly to earn the Certified Used Car tag. I will not purchase another car from Boucher or recommend them to anyone I know. More

Devin was very nice when greeting me when I came to have service on my vehicle that I purchased at Boucher. I had several questions for him. He was very accommodating and answered all of my concerns and nee service on my vehicle that I purchased at Boucher. I had several questions for him. He was very accommodating and answered all of my concerns and needs. More