Boucher Chevrolet of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,774 reviews
I have generally been pleased with my experience at Boucher Chevrolet. There have been a few times that the wait for a “lube, oil & tire rotation” seemed much too long. I’ll be back. Boucher Chevrolet. There have been a few times that the wait for a “lube, oil & tire rotation” seemed much too long. I’ll be back. More
Joe is always very accommodating and easy to work with. Service was prompt and people were helpful and friendly. Everything was done in a timely fashion. Service was prompt and people were helpful and friendly. Everything was done in a timely fashion. More
Everyone is always nice. I wish they would get the work done faster. Over an hour for an oil change (that we had an appointment for!) is ridiculous. done faster. Over an hour for an oil change (that we had an appointment for!) is ridiculous. More
Great buying experience! I was in town for a few days visiting family. I messaged David Kastner about a car in their inventory and met him the following morning. He had the car ready to go and the buying visiting family. I messaged David Kastner about a car in their inventory and met him the following morning. He had the car ready to go and the buying process was smooth and easy. More
I buy a vehicle once every 10 or so years. I enjoyed the shopping and research experience this time around. Dave helped me through the entire process and continues to guide me through my questions. S shopping and research experience this time around. Dave helped me through the entire process and continues to guide me through my questions. Sorry and Thank you! I sold my minivan and needed to pick up my truck the same day to move my son. Dave, Josh and a few others ended up staying late Monday to make things happen. Joanne stepped in as part of the team to assist with some online help before I even had a chance to ask. Thanks again, Ken More
Diane Tompkins was excellent to work with throughout the entire process. Josh Loll completed the paperwork in a timely manner. I appreciated the entire experience. (I don't want my name posted) entire process. Josh Loll completed the paperwork in a timely manner. I appreciated the entire experience. (I don't want my name posted) More
Service was prompt and people were helpful and friendly. Service was prompt and people were friendly. People were helpful and very cooperative, friendly and knowledgeable. Service was prompt and people were friendly. People were helpful and very cooperative, friendly and knowledgeable. More
The customer service "Joe" polite and friendly and wearing mask. Explained what had to be done. Finished the car ahead of time and applied coupon to bill. No complaints there but I was amazed that som wearing mask. Explained what had to be done. Finished the car ahead of time and applied coupon to bill. No complaints there but I was amazed that some staff did not wear a mask at all times. Some came in and out of the waiting room without a mask or without it on. Customers were not required to wear a mask. My wait for my car was over three hours so I was very uncomfortable sitting in the waiting area. I would not recommend this service center to anyone who is conscientious about behaviors to control the spread of COVID-19 during this pandemic. More
This whole experience was a huge disappointment. Normally the service is better than this. As a long time Chevy owner and customer I’m Leary of using the service dept again. I even went out of my way to retu the service is better than this. As a long time Chevy owner and customer I’m Leary of using the service dept again. I even went out of my way to return the tool the mechanic left in my vehicle. More
The service dept. is always friendly & professional. Justin has always been a great help with my questions and he always has a friendly smile, he's very professional. Justin has always been a great help with my questions and he always has a friendly smile, he's very professional. More