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Boucher Chevrolet of Waukesha

Waukesha, WI

4.6
1,774 Reviews
If you're looking for a local dealership to take care of your vehicle service needs, come to Boucher Chevrolet in Waukesha, WI. We provide the best sales and repair to Brookfield and Milwaukee, WI auto shoppers. Our ASE certified technicians will change your oil, rotate your tires or replace that old cracked windshield you've been meaning to take care of for years. You can make an appointment, see our service specials and order parts online. Milwaukee, WI Chevrolet customers can visit us today for all your vehicle needs.
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1421 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,774 reviews

December 10, 2020

One of the best dealerships I’ve been too great with costumers and helps and gets the problem done I would highly recommend them to anyone. More

by STEINLLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

Thank you for the recommendation and review!

December 09, 2020

The process was quick and comprehensive. Our sales contact Eric Ruscheinsky was super easy to work with. Overall, we were very impressed by the overall experience at Boucher Chevrolet. More

by BPEUSE46
Recommend Dealer
Yes
Employees Worked With
Josh Loll, Eric Ruscheinsky
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

We are glad Eric and the rest of the Boucher team provided you with a 5-star experience!

December 08, 2020

I worked with Mercedes who saw that everything that was needed for my car was done. Only problem was a missing part,which came Monday. More

by TERRYLAABS
Recommend Dealer
Yes
Employees Worked With
Mercedes Whalen
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

Terry - thank you for sharing! We hope to see you again in the future.

December 08, 2020

I worked with Matt Mauer who helped me specify a 2021 Colorado Diesel which I ordered on 10/23. Matt was very professional...he went out of his way to get me a test drive in a Colorado Diesel. I am rea More

by rhradosevich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

We are glad you were satisfied with your buying experience working with Matt! Enjoy your new 2021 Chevy Colorado!

December 07, 2020

Working with Boucher was great but trying to schedule a service appointment online didn’t go to well. Tried twice and ended up calling service department direct. More

by MWITEK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

We are sorry our online scheduling was not working for you. When you have the opportunity, please contact our Service Manager, Rob Heaney, at 262-549-1000 to discuss this situation further so we can prevent this from happening in the future.

December 06, 2020

Our salesman Chad was great!!! No pushy, very informative! I can't find him to rate him though! Josh in finance was nice and friendly as well. More

by jenjohn82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad - Sales, Josh Loll
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

Jen - we are glad you had a positive experience working with Chad!

December 05, 2020

The process was easy. I had a slow leak in a tire that they were able to find. The tire was not repairable. The tire was replaced at no charge by the tire and wheel warranty that was purchased with the ve More

by DAVLINCLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Cornell, Justin Ringersma
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

Thanks for the positive review!

December 05, 2020

Nothing but lies and delays. Told me what i wanted to hear just to make the sell and lied to me about how long the process would take for shipping and delivery. Was waiting a month longer than i was orig More

by JLeal957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Maurer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Loll, Alex Mueller
Dec 18, 2020 -

Boucher Chevrolet of Waukesha responded

Hi Joshua, I'm so sorry to hear about your poor experience with us. It is definitely not the experience we wish upon any of our customers. Please reach out to Jim Paolo, General Manager at 262-549-1000 so we can address your concerns.

December 04, 2020

The repair department did not have me on the schedule even though I scheduled through your site. They did fit me in for "the works" but this morning I noticed that they didn't wash the truck which should More

by WAUKESHADENNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Cornell, Rob Heaney
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

Dennis, we are sorry you were not completely satisfied with your recent service visit with us. Please reach out to our Service Manager, Rob Heaney, at 262-549-1000 so we can discuss this further and go the extra mile to make things right. We hope to hear from you soon.

December 02, 2020

Chad Braeger made the whole process simple and easy. He displayed awesome patience and allowed me the time and knowledge to purchase the right car! More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Braeger
Dec 14, 2020 -

Boucher Chevrolet of Waukesha responded

Dave - we are thrilled you enjoyed your experience with Chad!

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