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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.8
444 Reviews

444 Reviews of Boucher Cadillac of Waukesha - Service Center

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April 03, 2024

We really enjoyed working with Cole and Samy. Cole went above and beyond for us. We love our new suv and would come back to this dealership in a heartbeat! They treated us well. More

by DC CAD
Recommend Dealer
Yes
Employees Worked With
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
3.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Boucher Cadillac of Waukesha responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!

March 28, 2024

At Facebook, I connected with a crypto investment group called Capitalix fx. Every year the group manager would select their top 30 most active investors getting well engaged in the trading activities in t More

by kacperwhite
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

That was so amazing's giving a support to the poor innocent homeless boy after being found on am empty home that is almost falling apart, the boy story was a touching one that couldn’t be resist as a More

by Judith Fernado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Great friendly service and most helpful! Helped me out of a bad situation Thank you More

by Lee P
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
Mar 22, 2024 -

Boucher Cadillac of Waukesha responded

Hi Lee, thank you for your kind review; we are happy to pass along your comments to the team! We're looking forward to your next visit with us!

March 20, 2024

They kept my car longer than they needed to. I was not happy with the service, and now I need service again. More

by CLARKIE0
Recommend Dealer
No
Employees Worked With
Dan Colla
Mar 20, 2024 -

Boucher Cadillac of Waukesha responded

Hi Clark, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, John Kaiser, at 262-754-9600 so that we can make this right.

March 20, 2024

Great fantastic! The team was extremely helpful. It was my first time there and I will be back. More

by Anthony.moultrie
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
Jul 05, 2024 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience, Anthony! We sincerely value your business and look forward to your next visit. John Kaiser Service Manager 262-754-9600

March 20, 2024

Staff is always kind and proficient Staff is always kind and proficient. They will always add cost savings if available More

by Denise.kelly87
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
Mar 21, 2024 -

Boucher Cadillac of Waukesha responded

Hi Denise, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

March 19, 2024

Great service ? ? I did wait long in the lobby for my vehicle. Love the video of my vehicle being serviced. More

by PAMELA.PATTERSO
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 05, 2024 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha, Pamela. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Kaiser Service Manager 262-754-9600

March 16, 2024

The concern was with scheduling the service. I called to make a service appointment. No one was available to schedule the appointment. I did not receive a call back. It took a few calls over a f More

by MELODIANDERSEN
Recommend Dealer
Yes
Mar 18, 2024 -

Boucher Cadillac of Waukesha responded

Hi there, we appreciate you taking the time to leave us this feedback. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 08, 2024

Great service. Efficient and effective. Very up front about costs. Ease of scheduling. Cognizant of customer needs, expectations and time. More

by LSCHWE
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 11, 2024 -

Boucher Cadillac of Waukesha responded

Hi there, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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