Boucher Cadillac of Waukesha - Service Center

The sales (especially Ryan Young) and service teams (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. More

oil change and more I can't say enough about the friendly and professional experience at Boucher Cadillac of Waukesha. The service department are real pros who are fair m I can't say enough about the friendly and professional experience at Boucher Cadillac of Waukesha. The service department are real pros who are fair minded and very knowledgeable of all maintenance requirement's for my car. Everyone is easy to work with and care about your timely service experience. Any question I have had is answered promptly and followed by Boucher to make sure I'm satisfied with their service. Great job team Boucher. Gary More

Existing problems concerning repairs. Purchased my CTS Cadillac from Boucher a few years ago with very few problems or returning repairs. I appreciate the quick service and the attention Purchased my CTS Cadillac from Boucher a few years ago with very few problems or returning repairs. I appreciate the quick service and the attention of the personal in the (Service Department). Gary one of the gentlemen there has been extremely helpful and kind. More

Service Dan from the service department is fantastic! What a gem. He went thru the service performed and what I should do the next visit time I come in. Dan from the service department is fantastic! What a gem. He went thru the service performed and what I should do the next visit time I come in. More

Great as always Gary got my car fixed on the very busy day before Xmas eve. When my car was ready, I got a ride back to the dealership by a very pleasant gentleman. Gary got my car fixed on the very busy day before Xmas eve. When my car was ready, I got a ride back to the dealership by a very pleasant gentleman. Thanks! More

New car would not start Service team figured out issue quickly and took steps to get parts overnight. Service manager Gary was able to get us a loaner when it was determined Service team figured out issue quickly and took steps to get parts overnight. Service manager Gary was able to get us a loaner when it was determined the repair would take longer than expected. He kept us updated every day while the car was there for service. More

Service and than no service. I am pleased with the attitude of Gary and the staff at Boucher, however, i do have a problem with the back up camera which is worthless at night. It I am pleased with the attitude of Gary and the staff at Boucher, however, i do have a problem with the back up camera which is worthless at night. It works great during the daylight hours but just about nothing at night, cant use it at all.. Apparently, that is what i have to live with as they do nothing about it. More

Safety Recall After making my appointment over the phone and coming in for service. I had only a 5 minute or less waiting time. Gary was able to assist and explain After making my appointment over the phone and coming in for service. I had only a 5 minute or less waiting time. Gary was able to assist and explain what would be done and the amount of time it would take. More

Routine maintenance done quickly Made an appointment over the phone, got there for my oil change at the designated time and out in an hour. All good. Nice waiting room. Made an appointment over the phone, got there for my oil change at the designated time and out in an hour. All good. Nice waiting room. More

excellent I Love working with Gary Hug in service , He is the BEST !! and the driver Tim whom takes and picks me up for work while my car is being serviced I Love working with Gary Hug in service , He is the BEST !! and the driver Tim whom takes and picks me up for work while my car is being serviced More