Boucher Cadillac of Waukesha - Service Center

Existing problems concerning repairs. Purchased my CTS Cadillac from Boucher a few years ago with very few problems or returning repairs. I appreciate the quick service and the attention Purchased my CTS Cadillac from Boucher a few years ago with very few problems or returning repairs. I appreciate the quick service and the attention of the personal in the (Service Department). Gary one of the gentlemen there has been extremely helpful and kind. More

Service Dan from the service department is fantastic! What a gem. He went thru the service performed and what I should do the next visit time I come in. Dan from the service department is fantastic! What a gem. He went thru the service performed and what I should do the next visit time I come in. More

Great as always Gary got my car fixed on the very busy day before Xmas eve. When my car was ready, I got a ride back to the dealership by a very pleasant gentleman. Gary got my car fixed on the very busy day before Xmas eve. When my car was ready, I got a ride back to the dealership by a very pleasant gentleman. Thanks! More

New car would not start Service team figured out issue quickly and took steps to get parts overnight. Service manager Gary was able to get us a loaner when it was determined Service team figured out issue quickly and took steps to get parts overnight. Service manager Gary was able to get us a loaner when it was determined the repair would take longer than expected. He kept us updated every day while the car was there for service. More

Service and than no service. I am pleased with the attitude of Gary and the staff at Boucher, however, i do have a problem with the back up camera which is worthless at night. It I am pleased with the attitude of Gary and the staff at Boucher, however, i do have a problem with the back up camera which is worthless at night. It works great during the daylight hours but just about nothing at night, cant use it at all.. Apparently, that is what i have to live with as they do nothing about it. More

Safety Recall After making my appointment over the phone and coming in for service. I had only a 5 minute or less waiting time. Gary was able to assist and explain After making my appointment over the phone and coming in for service. I had only a 5 minute or less waiting time. Gary was able to assist and explain what would be done and the amount of time it would take. More

Routine maintenance done quickly Made an appointment over the phone, got there for my oil change at the designated time and out in an hour. All good. Nice waiting room. Made an appointment over the phone, got there for my oil change at the designated time and out in an hour. All good. Nice waiting room. More

excellent I Love working with Gary Hug in service , He is the BEST !! and the driver Tim whom takes and picks me up for work while my car is being serviced I Love working with Gary Hug in service , He is the BEST !! and the driver Tim whom takes and picks me up for work while my car is being serviced More

Appointment On Monday, Jan 22 Service was completed promptly. It was a cold day and when I climbed back into my car, it was not only clean but warm!! Thanks Boucher. Service was completed promptly. It was a cold day and when I climbed back into my car, it was not only clean but warm!! Thanks Boucher. More

Great and timely service Had problem with air leak in one tire. Casually stop by to see if they could help me. Analysis done promptly and tire replaced before I knew it. Had problem with air leak in one tire. Casually stop by to see if they could help me. Analysis done promptly and tire replaced before I knew it. More