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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
450 Reviews

450 Reviews of Boucher Cadillac of Waukesha - Service Center

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January 13, 2020

Dan in Service is Great! I would like to say Thank You to Dan Colla in the Service Department! He is always nice and has a positive attitude which is why I like coming in whe More

by SSMITH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry in Service Dept.
Jan 13, 2020 -

Boucher Cadillac of Waukesha responded

Stacia, Thank you for taking the time to write this thoughtful review! We are so thrilled Dan Colla provides you with continuous great service that keeps you coming back! We look forward to your next visit!

January 11, 2020

Sensors installed and clips attached to side panel. Stinkers gave me a 2020 car as a loaner to maybe think about getting a newer car. 🙃🙃🙃. Didn’t work my car is just great!!! More

by DIANEANDCARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jan 13, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for sharing! We are very thrilled you are still loving your car!

January 10, 2020

Quick, friendly, efficient. Great fast experience. First "free" service on my new 2020 XT6. They washed the car even though it didnt need it! I will certainly visit again More

by LTTHOMPSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Jan 10, 2020 -

Boucher Cadillac of Waukesha responded

We will definitely be sure to continue to provide you with the best service possible for future visits!

January 10, 2020

Awesome! Everyone always treats me extremely nice! And they always follow up to see if everything was taken care of. They all make you feel very welcome like you’re at home. More

by AKOSUAE
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy ????????, Gary Hug
Jan 10, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing! At Boucher, we do everything we can to make each customer feel welcome and comfortable at our dealership.

January 09, 2020

quick, accurate and clean. A great value Provide a great service experience. I have to wait for my vehicle and the waiting area is nicely appointed with beverages and snacks. Very classy More

by JIMSCHNEIDER137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ingram
Jan 09, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for sharing, Jim! At Boucher, we do everything we can to provide amenities that'll make each customer feel welcome and comfortable. We're so glad you're able to enjoy them with us, and we hope your service visit was just as awesome. Take care!

January 09, 2020

Always happy with the service and hospitable atmosphere. Knowledgeable and friendly staff. Had a scary incident driving home New Year's day, and they were able to accommodate my vehicle right away the nex More

by TOOTALLTNT83
Recommend Dealer
Yes
Employees Worked With
Dan Colla
Jan 09, 2020 -

Boucher Cadillac of Waukesha responded

We are glad we were able to take care of you at Boucher!

January 08, 2020

The sales (especially Ryan Young) and service teams (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. More

by SFTEHAN
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Boucher Cadillac of Waukesha responded

It's gratifying to hear your kind words about both our sales and service departments here at Boucher! Thank you for sharing!

January 04, 2020

oil change and more I can't say enough about the friendly and professional experience at Boucher Cadillac of Waukesha. The service department are real pros who are fair m More

by GARYSTAKER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Gary and Tim in the service department have been outstanding.
Jan 06, 2020 -

Boucher Cadillac of Waukesha responded

Gary, thank you for sharing! Here at Boucher, we strive to provide each customer with quality service!

January 02, 2020

Existing problems concerning repairs. Purchased my CTS Cadillac from Boucher a few years ago with very few problems or returning repairs. I appreciate the quick service and the attention More

by CLIFTONMWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Jan 02, 2020 -

Boucher Cadillac of Waukesha responded

We are happy to hear your service visits at Boucher are quick and that Gary keeps you informed!

December 27, 2019

Service Dan from the service department is fantastic! What a gem. He went thru the service performed and what I should do the next visit time I come in. More

by WINESEW4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 27, 2019 -

Boucher Cadillac of Waukesha responded

Thank you for sharing about how Dan made your experience a great one!

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