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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
464 Reviews

464 Reviews of Boucher Cadillac of Waukesha - Service Center

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April 25, 2020

Very friendly very fast, clean waiting area, everything was explained to me in a courteous manner, browsed showroom and was greeted by internet sales associate who answered all questions More

by CMARG52
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No Thanks, Gary Hug
May 05, 2020 -

Boucher Cadillac of Waukesha responded

We are thrilled you had a clean and enjoyable time at our dealership! Thanks for sharing!

April 24, 2020

FIX UP AND ROUTINE SERVICE RIGHT FRONT TIRE LEAK ON BEAD AND RIM FIXED; OIL AND OIL FILTER DONE; E3NGINE OIL COLANT HOSE TO RADIATOR LEAKING AND REPLACED; TIRES ROTATED WINTER T More

by JTFIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Palmstein
Apr 27, 2020 -

Boucher Cadillac of Waukesha responded

We are glad we were able to diagnose and fix all the issue's your vehicle had! Please don't hesitate to contact us if there is anything else we can do for you!

April 24, 2020

Service review They are polite and efficient - get you on your way with minimal waiting. Prices are surprisingly competitive as well. They are happy to wash your v More

by JOE.ELDREDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the review, Joe!

April 24, 2020

Great experience as always I've gotten to know the team and feel like I'm part of the family when I go in. It's a good feeling! More

by MSOLIDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Boucher Cadillac of Waukesha responded

We appreciate your business and loyalty and look forward to your next visit with us!

April 22, 2020

helpful time First time trying this dealership and enjoyed the experience. Everyone was helpful and welcoming. Will likely be back very soon for my Cadillac needs. More

by GARRETTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Apr 27, 2020 -

Boucher Cadillac of Waukesha responded

Thank you so much for choosing Boucher, Garrett! We are thrilled you had a welcoming and positive experience with us and we hope to see you again in the future!

April 21, 2020

100% Satisfied with Dan and the team in service at Boucher Cadillac! Will continue to bring my vehicles here for service! Boucher Cadillac Service is awesome!!! More

by Jorgitoo
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Boucher Cadillac of Waukesha responded

We are so glad you were 100% satisfied with your service! We look forward to your next visit!

April 15, 2020

Trouble with starting... battery in saver mode after 4 weeks Checked all systems, cleared all faults, had to have some software/firmware updated. Was down to 19% oil life so recommended oil change (done). Have A More

by JERRY98986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Apr 27, 2020 -

Boucher Cadillac of Waukesha responded

We are so glad to hear you had a successful experience with your service visit, Jerry! It is always our please to provide you the best possible service here at Boucher!

April 14, 2020

Did an excellent job on gething my car fix and thank to Dan collan for giving us the best service, helping us with everything we appreciate everything he has done for us thank you Dan More

by LH8467471
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Boucher Cadillac of Waukesha responded

We are so happy to hear Dan was able to successfully fix your vehicle! Thank you for sharing!

April 03, 2020

Tire issue and Rattling Noise I left a message for Gary over the weekend and he got me in on the following Monday. Tire had a nail in it that was not fixable unfortunately but the More

by Rob Lemberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Apr 06, 2020 -

Boucher Cadillac of Waukesha responded

We are glad Gary was able to take care of you and your vehicle needs, Rob!

April 01, 2020

Tire repair Another great experience at Boucher. I had an issue with tire pressure that had I not been a OnStar customer would have possibly gone unnoticed. I cal More

by danjasicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Apr 06, 2020 -

Boucher Cadillac of Waukesha responded

We are so glad Gary was able to diagnose and resolve the tire issue your vehicle was having! Please feel free to reach out if there is anything else we can do for you!

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