Boucher Cadillac of Waukesha - Service Center

I had an issue regarding all 4 tires on a brand new vehicle purchased 6 months ago. Between the tire manufacturer and the service team, the cause was undetermined. Tim (Service) and Jim (Car Sales Mana vehicle purchased 6 months ago. Between the tire manufacturer and the service team, the cause was undetermined. Tim (Service) and Jim (Car Sales Manager) were able to determine a resolution. The resolution was phenomenal. They were able to not replace the tires, but upgrade them as well. Thank you!!!!! More

Diagnosed and replaced a BCM on a 1989 Deville The vast majority of other shops would not want to touch this repair. Big thanks to the dealership. Though not the cheapest endeavor, it was done righ The vast majority of other shops would not want to touch this repair. Big thanks to the dealership. Though not the cheapest endeavor, it was done right. What more can you ask? More

excellent service. friendly and clean environment As always, thanks to Dan for great service as my service advisor. made sure he got me in short notice to take care of a couple of small problems. appr As always, thanks to Dan for great service as my service advisor. made sure he got me in short notice to take care of a couple of small problems. appreicate the service More

Excellent Customer Service! Thank you to Gary and the team for helping me with getting my vehicle back on the road. Service was quick, and reasonable. Gary was amazing! He kept m Thank you to Gary and the team for helping me with getting my vehicle back on the road. Service was quick, and reasonable. Gary was amazing! He kept me updated and took care of everything. Two thumbs up!!! More

Thank you for the timely and friendly service! Boucher made the process of my oil change so smooth. I will definitely recommend this location go friends and family! made the process of my oil change so smooth. I will definitely recommend this location go friends and family! More

Everyone was very friendly and professional, most importantly, I greatly appreciate the fact that they took care of me as a healthcare professional! I also appreciate Tim’s integrity, he asked me if importantly, I greatly appreciate the fact that they took care of me as a healthcare professional! I also appreciate Tim’s integrity, he asked me if there was anything that needed special attention, I told him that the last oil change I had, on the multipoint inspection, they mentioned brakes needing attention in the near future. He could have easily said yes, you need new brakes. Instead, he was honest and said I was nowhere near needing brakes. That’s the kind of integrity I respect and that keeps customers coming back. More

You are treated like a patron I have found that you are always treated with compassion and willingness to help make the service experience top notch, they have your back, and they I have found that you are always treated with compassion and willingness to help make the service experience top notch, they have your back, and they treat you as a patron of the dealership. More

Satisfied customer Gary hug. He is absolutely a great asset to Boucher Cadillac. My wife and I have full confidence that all our vehicles will be in perfect condition Gary hug. He is absolutely a great asset to Boucher Cadillac. My wife and I have full confidence that all our vehicles will be in perfect condition and meet all required safety standards. We are completely satisfied and comfortable with Gary. Thank You. Robert and Donna Roscioli. More

Nicest oil change experience Awesome experience for a oil change and tire rotation. No waiting and very clean waiting room with drinks and snacks. They also washed the car so Wit Awesome experience for a oil change and tire rotation. No waiting and very clean waiting room with drinks and snacks. They also washed the car so Without asking. More

Service.....good Friendly .......clean, fast, courteous.....service was completed when they stated it...waiting for a new Escalade, will purchase from your dealership Friendly .......clean, fast, courteous.....service was completed when they stated it...waiting for a new Escalade, will purchase from your dealership because how I’ve been treated More