Boucher Cadillac of Waukesha - Service Center

Concierge Service Timely concierge service. Vehicle was picked up for warranty maintenance.No fees charged. Vehicle was returned later in the same day. Great service, n Timely concierge service. Vehicle was picked up for warranty maintenance.No fees charged. Vehicle was returned later in the same day. Great service, no hassles. More

Great service very professional all work completed always confident of not having problems after I have left the shop. I would recommend to others to go there always confident of not having problems after I have left the shop. I would recommend to others to go there More

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Routine Oil Change Routine oil change also had them look at brakes. No additional issues found. Waited for car in comfortable waiting room. Everyone was super friendl Routine oil change also had them look at brakes. No additional issues found. Waited for car in comfortable waiting room. Everyone was super friendly and professional. It was a quick and painless experience. More

Warranty Repair of Steering Wheel Trim Great service as usual. Only disappointment was that I didn't realize that my air conditioning was functioning properly until the next day. Now I ha Great service as usual. Only disappointment was that I didn't realize that my air conditioning was functioning properly until the next day. Now I have to make another appointment when I could have gotten it taken care of on the same visit. More

The moment I drove into the service area I was acknowledged. Someone was always informing me to what steps were going to happen even though it was busy. A service tech went out for a ride with acknowledged. Someone was always informing me to what steps were going to happen even though it was busy. A service tech went out for a ride with me so I could show him what the issue was. I've never experienced this at any other dealerships. Great customer service!!! More

Prompt, courteous service Dan Colla is friendly and professional. My car was in for complete portering & detailing. When I picked it up, it looked showroom new. I wil do this a Dan Colla is friendly and professional. My car was in for complete portering & detailing. When I picked it up, it looked showroom new. I wil do this again in the future. More

Very Good Courteous, kind, helpful. Everyone at Boucher is kind. My husband and I both go there. My wife works with Dan in service and I work with Gary. Other t Courteous, kind, helpful. Everyone at Boucher is kind. My husband and I both go there. My wife works with Dan in service and I work with Gary. Other than servicing our vehicles we don't have much contact. Waiting for coupons in the mail or via e-mail to have my wife's 2013 XRS serviced. Everyone there is always cordial with us. Please let us know if Boucher gives any senior citizens discounts. Thanks and have a wonderful day!!!! More

Met the expectations of my appointment. Prompt and courteous service as usual. The visit was a pleasure and I will be back again soon with another vehicle for service at this dealership. Prompt and courteous service as usual. The visit was a pleasure and I will be back again soon with another vehicle for service at this dealership. More

I had an issue regarding all 4 tires on a brand new vehicle purchased 6 months ago. Between the tire manufacturer and the service team, the cause was undetermined. Tim (Service) and Jim (Car Sales Mana vehicle purchased 6 months ago. Between the tire manufacturer and the service team, the cause was undetermined. Tim (Service) and Jim (Car Sales Manager) were able to determine a resolution. The resolution was phenomenal. They were able to not replace the tires, but upgrade them as well. Thank you!!!!! More