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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
464 Reviews

464 Reviews of Boucher Cadillac of Waukesha - Service Center

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January 02, 2021

Appointment was honored, took the car right away. Service was completed quickly and as requested. Car was returned washed. All personal that I came in contact with were professional. More

by Tapjjp70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the 5-star review!

December 30, 2020

My appointment was started on time and completed quickly. The people were knowledgeable and professional. The receptionist was welcoming and friendly. This review system should not require 25 words or more. More

by MELODIANDERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jan 05, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to write this review! We hope to see you again in the future.

December 18, 2020

everything went smooth , everyone was very friendly .from contacting chris severson and chris sollman upto to picking vehicle all was great . Chris sollman did great . More

by ZARYAB_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sollman, Chris Severson
Dec 23, 2020 -

Boucher Cadillac of Waukesha responded

We are thrilled you enjoyed your buying experience here at Boucher!

December 16, 2020

Excellent staff and always helpful. I take both cars for service regularly and everyone just does an outstanding job. I always get my car cleaned to my satisfaction. More

by KMETTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Dec 23, 2020 -

Boucher Cadillac of Waukesha responded

We appreciate your review and business!

December 16, 2020

Dan Colla was very helpful and kept me updated on how my repair was going. They also had someone cleaning and sanitizing the wait room often. More

by DAN6619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Boucher Cadillac of Waukesha responded

At Boucher, we are continuing our commitment to keeping our guests and employees safe during the Covid-19 pandemic. It's great to hear you had a safe and comfortable visit with us, Dan!

December 04, 2020

All went well. Staff was efficient and on the ball. They checked in with me along the way. I always appreciate the car wash and will be back again. More

by CLAUDIA.KORNACKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Boucher Cadillac of Waukesha responded

We look forward to seeing you again in the future!

November 22, 2020

Brought in because all these services codes were on my sons Cadillac, Gary Hug called me the next day and told me the problem, Had it fixed the next day and was able to pick up the car for my son, before More

by Jfroschmayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Nov 23, 2020 -

Boucher Cadillac of Waukesha responded

We are glad you were satisfied with your service done here at Boucher!

November 22, 2020

The team at Boucher Cadillac always does a great job servicing my vehicle and they wash it before pick up. Also provide free shuttle service, which is much appreciated. More

by Go Brewers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for sharing!

November 20, 2020

Gary was very helpful and advised me when my vehicle parts arrived and called me to schedule on appointment. My car need to stay longer and he put me in a loaner car. I am very happy with the service I More

by ECA91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Nov 23, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the 5-star rating!

November 20, 2020

Overall I am satisfied with the service, but sometime the charge fee is little bit expensive. Could you give me some discount when I visit next time? More

by SCIENMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Nov 23, 2020 -

Boucher Cadillac of Waukesha responded

Please contact our Service Manager, Tim Palmstein, at 262-754-9600 to discuss further. Have a great day!

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