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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
464 Reviews

464 Reviews of Boucher Cadillac of Waukesha - Service Center

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October 22, 2021

Service Advisor (Dan) was extremely helpful in getting me in for repair and then advising of Cadillac coverage on part that needed replacement. More

by KRISJANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the 5-star review! We are thrilled to hear Dan was able to meet all of your expectations in service. We look forward to seeing you again soon!

October 15, 2021

I always feel at ease when my bring my XT4 in for service at Boucher Cadillac. I am welcomed and taken care of promptly. The waiting area is comfortable and stocked with snacks and all kinds of beverages. More

by TBARTH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Polmershein
Nov 03, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the 5-star review! We are happy to hear that your experience with us went smoothly. We look forward to seeing you again soon!

October 13, 2021

Great service and a great staff. I thoroughly enjoy having my vehicle worked on at Boucher. More

by TJTOWLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

The team is professional, friendly and on time. We will continue to give them our business. More

by Debbie34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Would of been a five star as everything was perfect for the oil change and tire rotation but my two rear tires had 1 psi less than the fronts. In addition, all four tires should be at 36psi not 35psi and More

by Rob Lemberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
Nov 03, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the feedback!

September 30, 2021

Everything was on time.informed about pinion seal under warranty fixed within time frame given..good deal all Round More

by Jrazzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Boucher Cadillac of Waukesha responded

Thank you for the 5 star review!

September 27, 2021

I dealt with Dan Colla and Tim Taylor. Both were very professional. I've had my CT5 for over one year and it is quite pampered. Just now has 3K miles. Had a couple of recalls and needed the first oil cha More

by JANELLENB913
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Boucher Cadillac of Waukesha responded

Janelle- thank you for the detailed feedback! We are thrilled to hear Dan and Tim were able to address all of your concerns. Please do not hesitate to reach out if there is anything we can do for you. Take care!

August 30, 2021

Boucher provides the service you expect as a Cadillac owner. My service writer Tim, was competent, efficient, caring and communicative. I am pleased with the service performed. I have had my Cadillac in More

by patrickadouglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Boucher Cadillac of Waukesha responded

Patrick- thank you for the awesome review! It is comments like these that make our work so gratifying! We look forward to seeing you again soon!

August 22, 2021

Very efficient and courteous service. I found this to be the case during my recent visit for my scheduled oil change and tire rotation. I would recommend to anyone requiring service on their vehicle. More

by LARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
August 20, 2021

Exemplary service as always. Thank you. I will return again soon for a follow up service call for additional service and parts. Looking forward to that day. More

by kevinlamp0413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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