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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
472 Reviews

472 Reviews of Boucher Cadillac of Waukesha - Service Center

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May 03, 2022

Great atmosphere, all Service and Cashier make you feel comfortable. Plus, your vehicle gets serviced correctly More

by ACONGEMI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
May 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the wonderful review! We appreciate your business.

April 28, 2022

Everything here is great, I love my new car and the service I get. Thank you. More

by JAYMOE3359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Apr 29, 2022 -

Boucher Cadillac of Waukesha responded

We hope you're enjoying your new vehicle! Thank you for letting us know about your experience! Safe travels!

April 27, 2022

They do a vood job and they very nice and feed you refrshment and drink More

by DIMITIRIWILLIAMS79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Apr 29, 2022 -

Boucher Cadillac of Waukesha responded

Thanks for the positive review!

April 27, 2022

Friendly and knowledgeable team. Showroom and Service area are always spotless. The waiting area allows for either computer work or relaxing time in a comfortable and clean environ More

by TRACYFOSS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
Apr 29, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for sharing! We do everything we can to provide amenities that'll make each customer feel welcome and comfortable. We hope your service visit was just as great! Take care!

April 19, 2022

All service advisors, staff, and cashier involved with our service experience were courteous, helpful, and answered any questions we had. Good feedback to us through the multi-point maintenance inspectio More

by Tom and Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

April 15, 2022

I was taken care of today by Tim Palmstein. He was very energetic, conscientious, and positive during my appointment. Near the end of my appointment he looked for me in the waiting area. Sin More

by JRFOSS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Palmstein
Apr 18, 2022 -

Boucher Cadillac of Waukesha responded

Awesome- thank you for taking the time to leave a review! Please do not hesitate to reach out if there is anything we can do for you in the future!

April 06, 2022

The Service Department was great, very professional and helpful. I left the vehicle and they drove me home - Thanks Tim. And the actual cost was almost half of what a competitor had quoted. More

by BOB.BIWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Boucher Cadillac of Waukesha responded

Thank you, Bob! We appreciate the fantastic review!

April 04, 2022

Dan treats me as a friend, not a customer. I love going to Boucher Cadillac for just that reason. They really do treat you like family. More

by LONNIEWEAVER332
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

April 01, 2022

He and the dealership are professional and honest with me. I appreciate that type of service as a customer. More

by TMJUSTIN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Apr 06, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the great review! We appreciate your business. Take care.

Apr 06, 2022 -

TMJUSTIN responded

It is always nice working with Tim.

March 29, 2022

People are very helpful I worked with Keith and Marty and they were very pleasant people to work with and very accommodating with the things that I was looking for. More

by CATLOVER1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn’t with any of these employees
Apr 06, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the wonderful review!

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