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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.7
472 Reviews
Call Service Center (262) 254-6987

472 Reviews of Boucher Cadillac of Waukesha - Service Center

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August 17, 2022

Good service & friendly. Clean waiter area with multiple choices to pick from. Car wash every time More

by SSALZMAN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 13, 2022

They did a good job with my inspection, oil change, and car wash. There was one minor problem with my visit. I got some touch up paint that I was told over the phone would be $20 but I was charged $37.50 f More

by andrewjosten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Bogacki
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Aug 15, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much for your feedback, Andrew! We are so glad that we had the opportunity to work with you, and while we are thrilled that you found your experience with us to be an overall positive one here at Boucher Cadillac of Waukesha, we do apologize for any miscommunication. Please don't hesitate to reach out if you need anything else or if you'd like to discuss this issue in more detail.

August 12, 2022

Been using Boucher for years, for service on our two autos, and we are veruy pleased. More

by CDBARTYLLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Hug
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Aug 12, 2022 -

Boucher Cadillac of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha.

August 11, 2022

On time appointment, fast quality service, informed of any issues needed to be cared for. More

by SKLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Boucher Cadillac of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

August 03, 2022

Dan is the best service guy ever ,he’s so great at explaining what’s needed and so attentive. Great guy More

by BETSY.BEARDSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you, Betsy. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 25, 2022

The best car buying experience I’ve ever had can’t wait to do business again More

by ALEXANDERMONTREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hacker
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Jul 26, 2022 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, Alexander, and for taking the time to leave us this wonderful feedback!

July 18, 2022

The service provided by the Boucher team was quick, courteous, and convenient. They were very accommodating. More

by BTM1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the review!

July 07, 2022

Effective and efficient service. Friendly staff. I appreciate the written explanation of the service and any other recommendations. More

by LSCHWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

We appreciate you taking the time to write this positive review!

July 02, 2022

Great communication. Repairs done in same day. Offer shuttle service which is perfect! No complaints. Dan was great. More

by cstaley09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Thank you for the positive review!

June 22, 2022

as always. ...service and price great...Boucher has been my GO-TO for 10 years for tires and service. More

by daniel.j.lentsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Boucher Cadillac of Waukesha responded

Daniel - thank you for your continued loyalty!

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