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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.8
445 Reviews

445 Reviews of Boucher Cadillac of Waukesha - Service Center

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September 10, 2023

A great place to get a vehicle and the service was great and the roadside assistance I needed was awesome More

by MS55SOUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

August 31, 2023

Always have had great experience. Staff informative and very accommodating. Very cheerful and concerned about my satisfaction with service. More

by KKRAJEWSKI5MUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 31, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad Justin was able to help, and we hope to see you again!

August 29, 2023

The service department sent a video of the work that was so helpful and simple. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review, Tom! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

August 26, 2023

Very quick and thorough. Very easy to talk to and get ahold of for questions. More

by Kuchler57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 18, 2023

fast, I liked the video showing work done and condition of my car. Staff was friendly. trustworthy in meeting my needs. More

by EMOUDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2023

I took my suv in the morning to get some services done. Was very fast. Took it in at 9:00am and had it done by 1:00.🙂 More

by Makenna.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 21, 2023 -

Boucher Cadillac of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Cadillac of Waukesha, and we look forward to having you as one of our valued customers for many more years to come!

August 17, 2023

Very professional and knowledgeable, explained everything that was happening. I waited for my vehicle and was kept up to. speed as to what was happening. Great experience. Thank-you More

by SEMRADHUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 18, 2023 -

Boucher Cadillac of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Cadillac of Waukesha!

August 17, 2023

Prompt. Polite. Efficient. Clean service & waiting areas Appointment time’s excellent Courtesy by the crew More

by JOANBERG74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy
Aug 18, 2023 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review, Joan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

August 14, 2023

I have had excellent service on my Escalade. The last two service calls involved complicated issues which they handled quickly and professionally. Dan worked me into the schedule without an app More

by PBEILX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

August 09, 2023

Exelenter Service - Die beste Autowerkstat die ich as Deutscher in den USA kenne Sorry Germen is isi for My More

by ALFREDHUWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Boucher Cadillac of Waukesha responded

Hi Alfred! Thanks for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon!

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