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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.8
445 Reviews
Call Service Center (262) 254-6987

445 Reviews of Boucher Cadillac of Waukesha - Service Center

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November 24, 2023

Great customer service. Don is a great representative for the dealership. I am out of words. More

by JHELD
Recommend Dealer
Yes
Employees Worked With
Don Jordan
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Nov 24, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we are glad that Don was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

November 22, 2023

Very helpful explaining the vehicle and financing. Also a very congenial staff all around. Thanks More

by Robert
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kraig Edwards
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Nov 23, 2023 -

Boucher Cadillac of Waukesha responded

Hello Robert, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

November 19, 2023

Great service manager and attentive staff. Love the fact they don’t upsell you and the video was awesome More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 16, 2023

The service is very well managed, the planning and follow up second to none. I would recommend to my friends and business associates. More

by ACDAN78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kemp
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Thanks again for the recommendation, and have an amazing day!

November 10, 2023

The dealership is great! Everyone is amazing there. This is the only place I'll come to service my cars More

by Edwards.kraig
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
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Nov 22, 2023 -

Boucher Cadillac of Waukesha responded

Hi Edward, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

November 08, 2023

Boucher Cadillac of Waukesha are the best they are very helpful. They fixed my Escalade the same day and it is driving like new! More

by Liza Marin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

Boucher Cadillac of Waukesha responded

Hi Liza, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Please let us know if we can ever help you in the future.

October 31, 2023

Pleased with the service I received. Figured out issue quickly & remedied with new battery. Very pleased More

by keith.kajfosz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

October 28, 2023

I went in for an oil change and they check all the engine, as well as the tires . They found a puncher that could not be repaired, but I purchased the tire at the dealer and there was no cost! They More

by FREDMWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Spheeris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Boucher Cadillac of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

October 27, 2023

They did a great job fixing my thermostat and changing my brake fluid. They also washed and vacuumed my car. Very pleased with my service. I will come back again. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Boucher Cadillac of Waukesha responded

Hi Laurie, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

October 23, 2023

Another great experience with Boucher's service department. I will definitely return with my 2019 Escalade for future services. More

by BV of Willow Springs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

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