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Boucher Cadillac of Waukesha - Service Center

Waukesha, WI

4.8
445 Reviews
Call Service Center (262) 254-6987

445 Reviews of Boucher Cadillac of Waukesha - Service Center

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December 02, 2023

Excellent service. Very professional.. I own 2 Mercedes and do all my service at Mercedes, for those vehicles, because there are a tremendous number of differences, in More

by docheffdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Please don't hesitate to reach out to us if there's anything more we can do!

November 30, 2023

I did The dealership is great to work with Ryan Young always takes care of me sale of new vehicles More

by RYSTEARNS
Recommend Dealer
Yes
Employees Worked With
Dan is amazing to work with. He always takes care of any issues that I have with my vehicle in a timely fashion! And they always give me transportation back over to my office!
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Dec 01, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we are glad that Ryan was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

November 29, 2023

Quick efficient identifying problem & ordering part for installation when it arrives No thank you More

by rjd032
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
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Nov 29, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

November 29, 2023

Quick efficient identifying problem & ordering part for installation when it arrives No thank you More

by rjd032
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ringersma
Report | Print
Nov 29, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 29, 2023

GREAT customer service, appropriate pricing, trustworthy and good work. I actually bring all my vehicles to them, even though they're not all Caddys, because of the great experience. More

by Shombie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Boucher Cadillac of Waukesha responded

Hi Shombie, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2023

Comprehensive Appointment was on time, the work was completed on time Service person was courteous. More

by TTroutman05
Recommend Dealer
Yes
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Nov 29, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2023

It was fantastic. Kept me in the loop the entire time. Process was fast. Very efficient. Great customer service. Great staff and accommodations. More

by Markborca
Recommend Dealer
Yes
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Nov 28, 2023 -

Boucher Cadillac of Waukesha responded

Hi Mark, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2023

Great customer service! Prompt and courteous! I enjoyed having my car serviced and cleaned. Very pleasant experience More

by gman8123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bogacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Boucher Cadillac of Waukesha responded

Hi there, we're happy to hear you enjoyed your service at our dealership. Please let us know if we can ever help you in the future.

November 25, 2023

Such great service. Very friendly and knowledgeable staff. I couldn’t be happier with the service department at Boucher Cadillac. More

by BARBIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Boucher Cadillac of Waukesha responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!

November 25, 2023

Fast to give diagnosis and to fix problem while I waited. Will return when needed next time. More

by BNSTONEBNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Boucher Cadillac of Waukesha responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

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