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Boucher Cadillac of Waukesha

Waukesha, WI

4.7
860 Reviews

2145 E Moreland Blvd

Waukesha, WI

53186

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860 Reviews of Boucher Cadillac of Waukesha

August 21, 2025

Prompt, polite, helpful, responsive. Lynette was a positive representative to end my experience. Thanks Dan for your continued professionalism! More

by Tamarawiberg
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 22, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

August 21, 2025

Justin was very helpful in getting to solve my issue. They gave me a quote to fix my car . More

by saldelivers
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla, Justin Ringersma
Aug 21, 2025 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Kaiser Service Manager 262-754-9600

August 16, 2025

We have been doing business with Boucher Cadillac for years. Soon to be purchasing our next wonderful vehicle! Additionally the service department has treated us just wonderfully. We recently has a vehic More

by JRAMSTACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon our sales man , Samy Khaled, John Kaiser, Justin Ringersma
Aug 16, 2025 -

Boucher Cadillac of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! John Kaiser Service Manager 262-754-9600

August 07, 2025

Excellent mechanical service. I would highly recommend the excellent customer service I received as well. More

by Duanesr53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Spheeris
Aug 07, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

August 05, 2025

I knew what I wanted. ..Cole found it and served it up on a silver platter! Thank you!! I love my new Cadillac! More

by sherry.cardew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cole Kucirek
Aug 05, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Kemp General Sales Manager 262-754-9600

August 02, 2025

Friendly, courteous, patient, and efficient. They are very welcoming and eager to help. Got us a free rental, even though we probably weren't going to need one. Thank you! More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Aug 02, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

July 23, 2025

Fixed the issue quickly and kept me informed of progress. Liked the video showing the problem More

by MICHAEL.ZINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Jul 23, 2025 -

Boucher Cadillac of Waukesha responded

Michael, It has been a pleasure serving you. Quality customer service is always our top priority, and we're pleased to hear that we met your expectations. Thank you for choosing Boucher Cadillac of Waukesha. We look forward to having you as a valued customer for many years to come! John Kaiser Service Manager 262-754-9600

July 23, 2025

Service was great! Justin did a great job making sure I was well taken care of! More

by cjpoleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Jul 23, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Kaiser Service Manager 262-754-9600

July 20, 2025

Really professional and know their stuff. Took a lot of time to review alternatives and no pressure on decision making. Was great working with the team again! More

by Chrisbharned
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker, James Kemp, Samy Khaled
Jul 20, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Kemp General Sales Manager 262-754-9600

July 18, 2025

My first service call at Boucher Cadillac was very impressive. They sent reminders, when I got there, they were expecting me and they finished everything ahead of schedule. They sent me a video of the More

by CHARLESEMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kemp, Samy Khaled, Tim Taylor, Cole Kucirek, John Kaiser, Justin Ringersma, Cathy Bajurny
Jul 18, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Kaiser Service Manager 262-754-9600

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