Boucher Cadillac of Waukesha

Fanatasic Service Gary Hug is a true professional. I could not help but notice while I was waiting for my car to be completed Gary came into the longue to talk to a el Gary Hug is a true professional. I could not help but notice while I was waiting for my car to be completed Gary came into the longue to talk to a elderly female customer about options she could consider for her vehicle. He could of just stood while she was sitting and expalin, but no way he sat down right next to her showed her the options on the I-pad and you could tell she was pleased. Now that's customer interaction. Kudo's to the seasoned veteran. More

Awesome Gary is always very helpful & informative without being pushy! Like going to a Cadillac dealer because they know my car & always get good service. Tha Gary is always very helpful & informative without being pushy! Like going to a Cadillac dealer because they know my car & always get good service. Thank you! More

Great Service Easy to get the appointments when I need them and then they take care of me and my automobile. They answer my questions promptly and fully. Easy to get the appointments when I need them and then they take care of me and my automobile. They answer my questions promptly and fully. More

Leased a 2019 Cadillac XT4 Sport. Our 5th Cadillac! Everyone we have dealt with over the years have been great! Responsive, patient and made sure we were happy with our choice and ensured they answered Everyone we have dealt with over the years have been great! Responsive, patient and made sure we were happy with our choice and ensured they answered all our questions. From the Sales staff, to the parts staff and the service staff. More

Very patient I felt that they were all patient with their knowledge of the car and how to set up on-star, phone, and to be sure I had the right info before I left I felt that they were all patient with their knowledge of the car and how to set up on-star, phone, and to be sure I had the right info before I left the showroom. More

Very Good Very good. Things seemed to take longer than I would like and response time was slow. Other than that, it was a very good experience. Very good. Things seemed to take longer than I would like and response time was slow. Other than that, it was a very good experience. More

Excellent service, customer friendly, nice atmosphere. Quality service, professional approach, good communication. Nice waiting room, snacks, soda, coffee and relaxing atmosphere. Updates on the waiting ti Quality service, professional approach, good communication. Nice waiting room, snacks, soda, coffee and relaxing atmosphere. Updates on the waiting time for the vehicle. We appreciate the washing of our XT4 and it was also vacuumed out. Very nice! More

Simply the best! Keep coming back for more- Love Cadillac's and Boucher Cadillac Waukesha is excellent. Just purchased a new XT5 from Boucher Waukesha. Mr Kemp Keep coming back for more- Love Cadillac's and Boucher Cadillac Waukesha is excellent. Just purchased a new XT5 from Boucher Waukesha. Mr Kemp and his sales team ensure a fantastic customer experience! Thoughts that come to mind- knowledgeable, professional, fair, competitive, and consistently meets or exceeds expectations. Skylar Rauls is exceptional in his sales approach, product knowledge, and personal skills. I'd highly recommend this dealership if you're in the market for a vehicle. More

Fantastic! We returned last week to purchase our 2nd Cadillac from Boucher Waukesha. We traveled from Madison (again) to buy here, as we feel the dealership is f We returned last week to purchase our 2nd Cadillac from Boucher Waukesha. We traveled from Madison (again) to buy here, as we feel the dealership is far superior over our local Cadillac dealership. The staff are more down to earth and less "sales-man-y", which is very important to us when we are purchasing anything. We have had nothing but great experiences with Jim Z., our super-salesman, and also the other staff. We feel welcomed always when we stop in and we will be back in the future for our 4th Cadillac. We will not shop anywhere else, and we will only stop in when Jim Z. is working! =) (everyone else is fine, but when you find your sales person, you find your sales person!) More

Skylar's Exceptional Service I was extremely satisfied with the service my family and I received from the entire team at Boucher. I single out Skylar his personal attention to det I was extremely satisfied with the service my family and I received from the entire team at Boucher. I single out Skylar his personal attention to details and knowledge of the 2017 Cadillac series. With some prior preparation, we were able to complete the sales process in a few hours. Thanks Skylar, Scott, and the entire team at Boucher Cadillac for a job well done. Raymond Cyrus & Family More