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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
765 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 765 reviews

January 11, 2020

Sensors installed and clips attached to side panel. Stinkers gave me a 2020 car as a loaner to maybe think about getting a newer car. 🙃🙃🙃. Didn’t work my car is just great!!! More

by DIANEANDCARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jan 13, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for sharing! We are very thrilled you are still loving your car!

January 10, 2020

Quick, friendly, efficient. Great fast experience. First "free" service on my new 2020 XT6. They washed the car even though it didnt need it! I will certainly visit again More

by LTTHOMPSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Jan 10, 2020 -

Boucher Cadillac of Waukesha responded

We will definitely be sure to continue to provide you with the best service possible for future visits!

January 10, 2020

Awesome! Everyone always treats me extremely nice! And they always follow up to see if everything was taken care of. They all make you feel very welcome like you’re at home. More

by AKOSUAE
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy ????????, Gary Hug
Jan 10, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing! At Boucher, we do everything we can to make each customer feel welcome and comfortable at our dealership.

January 09, 2020

quick, accurate and clean. A great value Provide a great service experience. I have to wait for my vehicle and the waiting area is nicely appointed with beverages and snacks. Very classy More

by JIMSCHNEIDER137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ingram
Jan 09, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for sharing, Jim! At Boucher, we do everything we can to provide amenities that'll make each customer feel welcome and comfortable. We're so glad you're able to enjoy them with us, and we hope your service visit was just as awesome. Take care!

January 09, 2020

Always happy with the service and hospitable atmosphere. Knowledgeable and friendly staff. Had a scary incident driving home New Year's day, and they were able to accommodate my vehicle right away the nex More

by TOOTALLTNT83
Recommend Dealer
Yes
Employees Worked With
Dan Colla
Jan 09, 2020 -

Boucher Cadillac of Waukesha responded

We are glad we were able to take care of you at Boucher!

January 09, 2020

I have purchased many vehicles in the last 25 years and this experience by far was the worst. Highly unethical dealership staff. Enjoying my new vehicle, but will not be able to do future business with Bo More

by DGPAGAN2000
Recommend Dealer
No
Employees Worked With
Sales Manager , Christopher Sollman
Jan 09, 2020 -

Boucher Cadillac of Waukesha responded

Mr. Pagen, We are disappointed that you had a negative experience with your most recent vehicle purchase at our Dealership. Please don't hesitate to contact us at 262-754-9600 if there is anything at all we can help you with in the future. We hope that you will give us another chance in the future.

January 08, 2020

After searching for a vehicle for the last several months, Ryan made our decision very easy. He was very knowledgeable, and answered all of our questions without hesitation. With this being our first More

by tschulke
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing the positive experience you had with Ryan at our dealership! We hope to see you again soon!

January 08, 2020

The sales (especially Ryan Young) and service teams (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. More

by SFTEHAN
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Boucher Cadillac of Waukesha responded

It's gratifying to hear your kind words about both our sales and service departments here at Boucher! Thank you for sharing!

January 07, 2020

I was unsure of what I was looking for when leasing a vehicle. I was able to sign a lease for a better than expected deal on an XT5, and have been very happy in my ride! I especially appreciated the feat More

by danikuzmanovic
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the review, Dani! We hope you are loving your Cadillac XT5!

January 04, 2020

oil change and more I can't say enough about the friendly and professional experience at Boucher Cadillac of Waukesha. The service department are real pros who are fair m More

by GARYSTAKER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Gary and Tim in the service department have been outstanding.
Jan 06, 2020 -

Boucher Cadillac of Waukesha responded

Gary, thank you for sharing! Here at Boucher, we strive to provide each customer with quality service!

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